Posts tagged “marketing”

ChittahChattah Quickies

  • [from wstarosta] Disney Helps Reboot Commodore and Amiga Brands [Brand Channel] – [The Commodore 64 is getting a re-boot from Tron, the movie. The company is updating the old school computer with a 1.8Ghz processor, Blu-ray drive, and HDMI! ] When Tron: Legacy was released in December, the product tie-in that drew all the attention was for Ducati. It's a product placement the Italian motorcycle maker told us was unpaid, but highly valuable. Now, the release of Tron: Legacy on DVD introduces a whole new marketing tie-in. This time for… Commodore 64?! That's right — Disney is helping promote the relaunch of the Commodore and Amiga brands, with the relaunched computers going on sale the same day (April 5th) as the DVD went on sale.
  • [from steveportigal] How To Steal Like An Artist (And 9 Other Things Nobody Told Me) [Austin Kleon] – [While the frame of reference is being an artist, you could substitute a lot of other descriptors and it’d work just as well – designer, innovator, ethnographer, what-have-you. The riffs here manage to be wide-ranging and incredibly concise.] Your job is to collect ideas. The best way to collect ideas is to read. Read, read, read, read, read. Read the newspaper. Read the weather. Read the signs on the road. Read the faces of strangers. The more you read, the more you can choose to be influenced by. [Thanks @anneincal!]
  • [from steveportigal] Recreating the Legendary Commodore 64 [Commodore USA, LLC] – [Many of my favorite themes here: reviving dead brands, retro technology, enthusiast fans become producers instead of just consumers, and of course, boat-loads of irony] The new Commodore 64 is a modern functional PC as close to the original in design as humanly possible. It houses a modern mini-ITX PC motherboard featuring a Dual Core 525 Atom processor and the latest Nvidia Ion2 graphics chipset. It comes in the original taupe brown/beige color, with other colors to follow…[We were] founded by Barry Altman in April 2010, with the express purpose of reviving and re-establishing the famous Commodore computer brand. We are Commodore and AMIGA fanatics, just like many of you. We ask ourselves what could have been, and we are appalled by Apple revisionism. Commodore is back, and we’re determined to bring the much loved brand back to the mainstream and restore its prominence in the tech industry to that which it richly deserves. It ain’t over ’till we say so.

ChittahChattah Quickies

  • [from wstarosta] A Retrospective View of 50 Years of Advertising Research) [ARF.org] – The Advertising Research Foundation is celebrating its 75th year of being in the business of marketing research. When asked about some of the industry's advances in the previous 50 years, chairman Gian Fulgoni owes many of them to technology that allows marketers to more effectively communicate their message and measure it's impact. His sentiments and even the industry terminology he uses highlight the fundamental differences between market research and design research.] In the 1980s, for example, the availability of point-of-sale scanner data provided a much-needed solution for Consumer Packaged Goods (CPG) and other industries. For the first time, marketers had the tools needed to quickly and accurately measure the impact of price, promotions and print / TV advertising on brand sales, develop sophisticated market mix models, and link sales lift to various promotional and advertising levers.
  • [from wstarosta] PSFK Asks the Purple List, What are the Limits of Digital? [PSFK] – [The next time you are brainstorming and you come up with an idea to make an analog object, action or experience better by digitizing it, pause and consider this fact that I just learned: Your brain can recognize the time faster on an analog watch than a digital one! More about the trade-offs of going digital here…] There’s another way to approach this question, by venturing to guess that there’s nothing un-digitizable, rather there are deeply human things that will just be conveyed in different forms. For example, our need for feedback as in the above is one representation of a “deeply human thing,” but another interesting manifestation comes up when you start thinking about digital books. There’s a lot of social data encoded into the act of carrying a physical book. If I see you on the metro and you’re carrying a book I’ve read, it makes me want to talk to you. And if I don’t, I’m at least subtly comforted knowing that I’m in the company of someone likeminded.
  • [from julienorvaisas] Plastics News Executive Forum: Human behavior holds clues to design [Plastics News] – [Is it possible to avoid a reference to The Graduate? I'll try. We often see design thinking methodology applied to development efforts of end-products and services, of consumable things. When it's already soup. Here the plastics industry is having a dialogue about inspiring innovation at the "ingredient" level. Interesting question about where the responsibility for innovation lies.] It may be tempting to think of concepts like “design thinking” or “open innovation” like they’re just new business buzzwords. But designers and many OEMs have embraced the ideas for years, and plastics firms would be smart to join the party, experts said at the Plastics News Executive Forum. One molder in attendance pointed out that, in his experience, some OEMs are bad at innovation. “Many of our customers come up … with new designs that are horribly flawed. What’s the fundamental breakdown organizationally, where companies [that] are supposed to do this for a living are really bad at it?” he asked.
  • [from steve_portigal] R2-D2 makers an attraction at WonderCon in S.F. [SFGate] – [The devotion of fans is a constant source of wonder and delight.] A fully functional droid can cost as much as a Toyota Corolla, and takes half a decade or more to complete…R2 builders study the movies frame by frame to mine the tiniest details for their droids. Builders say they get asked two questions all the time: "Can it fly?" and "Does it project a hologram of Princess Leia?" Neither of those visual-effects-enhanced features from the movies is practical or possible because the technology doesn't exist. Builders also get frequent requests to sell their droids, and to perform at parties. That answer is "no," too. The R2 Builders Club operates with the blessing of Lucasfilm, with the understanding that the droids are not produced for sale. There's also a Jedi-like code among the builders, who consider profiting from the droids a trip to the Dark Side.

ChittahChattah Quickies

  • [from julienorvaisas] The Super Bowl of Social Media? Maybe Next Year [Advertising Age – DigitalNext] – [It is a bit shocking that innovative thinking in marketing has not yet leveraged – or even experimented with – the promise of social media on the big stage.] There was not one spot that actually asked us to do anything. Or suggested that we do something. These ads could have all run before the internet was even invented. Nothing acknowledged that we had any other connections at our disposal other than the one between us and our televisions. We were expected to visit the brands' websites because we found those brands and their commercials interesting. The irony is that those brands will look to social media to gauge their audiences' reaction. They'll count views on YouTube. They'll ask their interns about what Twitter had to say. Their PR firms will be watching the Google Alerts roll in. But none of them will reap the benefit of actually building a meaningful connection… Coca-Cola could have actually helped some real people make some real people happy.

ChittahChattah Quickies

  • [from julienorvaisas] Need More Calm? [Do Nothing for 2 Minutes] – [If you do give up PowerPoint this week, you may find yourself with a little time on your hands. In that case, consider spending two minutes at donothingfor2minutes.com. It seems to be as much about taunting you for your inability to leave your mouse and keyboard alone for two minutes as it is about encouraging relaxation and meditation. If you achieve the modest goal they set forth you are met with some marketing. If you don't you are told that you FAIL.] Need more calm? We're thinking about additional tools we could create to aid relaxation. If you'd like to know if we launch something, pop in your email below.
  • [from julienorvaisas] Say No to PowerPoint Week [Fast Company] – [Though PowerPoint certainly can be a powerful communication tool, are we turning to it too often out of collective habit? It is the expected medium; we deliver it. But do we really need the same tool for every objective? Storytelling, sales, reporting… it's rare that PowerPoint is questioned as the go-to move for any of the above on projects, for business meetings or at conferences. Edward Tufte has been on this for years of course: http://www.edwardtufte.com/tufte/powerpoint] Suffering from PowerPoint fatigue? You're not alone. Tech conferences, including Demo and Finovate, have banned boring slide shows in favor of short, fast-paced product demos.

Don’t Bother, Braun

Today, I am proud to carry on the lively tradition of eviscerating… I mean, learning valuable lessons from other folk’s attempts at research. I will be examining a Braun-fielded poll that appeared on my Facebook page. (Recent notable additions to the oeuvre include Jared Spool’s 19 Lessons from United Airlines on How To Build a Crappy Survey and Steve’s imagined reaction to a Netflix survey, Effective Concept Testing: Getting the Answers You Want to Hear!)

OK, here it is:

I have a few questions.

1) Who? The pollsters don’t seem to care that I am neither a fan nor a consumer of Braun shavers specifically, or of electric shavers in general. They’ve got the audience all wrong. To respond would merely be to sabotoge their data-set in response to the absurdity. Which of course I wouldn’t dream of doing!

2) What is the purpose of this (Part I)? What is the marketing or social media team going to do with this information? What is the business question behind this? Knowing, as they must, that the data will be terribly corrupted, they can’t possibly believe that they’re actually getting useful information. So maybe it’s just one of these crazy social media ploys that appears to be important research but is really a bit of marketing designed at the level of a made-you-look joke?

3) What is the purpose of this (Part II)? If they just want me to look, then what did they want me to think upon having seen this survey/ad/poll? Is is supposed to intrigue me into thinking, “GOSH now I do wonder how new and different Braun shavers actually are! Let me look into that and then get back to them on this relevant question.” (If so, where’s the link?) Or is it, “Wow – Braun makes electric shavers!” Or is it merely an unconscious, Pavlovian Braaaaauuuuunn they’re trying to get? “Oh yeah, Braun is a brand. I need a shave.” Or do they really just want me to answer their ridiculous question?

4) Can it make sense, please? Don’t ask me to compare Braun, a brand responsible for a wide variety of consumer products, to the more specific but still questionable category of “other electric shavers.” I can’t compare things that are not comparable.

5) “New and Different?” Really? New and different are not necessarily positives, especially as those attributes relate to whirring blades that come into contact with your body parts. Is this the most important consumer response that the marketing team is really hoping to understand, if, in fact, they are hoping to understand anything at all?

6) Wait… anonymous or not? The question mark there, which (I know, I know) is a what-does-this-mean question mark probably linking to a privacy policy still reads like a sleazy wink. Fingers crossed! Your response may or may not be kept anonymous.

Even though I’ve no doubt that this is an insignifiant throw-away in the overall universe of Braun marketing, it definitely made an impression. If you’re going to bother to ask people questions, know who you’re asking and make it seem, even just a little bit, like the whole exercise matters to you.

We’ve learned quite a bit from other people’s surveys many times before:
Bad Survey Design. Please Stop!
Son of Survey
Son of Survey Madness
Thank You For Voting
The Space Between Yes and No
Does Calling it a Report Card Make it Not a Survey?
Survey Revenge

ChittahChattah Quickies

  • [from steve_portigal] Your Mom Hates Dead Space 2 [RipTen Videogame Blog] – [If we needed more proof you can get anything you want out of a focus group, here it is. "Actual" focus groups with mom/grandma types reveals that they hate the graphic intense new video game. The authenticity of market research is blatantly co-opted; this isn't new, it's just completely unsubtle. What message do you want to send to your boss or your customers? Market research can help you collect the right soundbites! Call now, operators are standing by!] When your Mom doesn’t like something, well you’re nearly lawfully obliged to like it – Drinking? Yeah that’s fun! Going out with girls? Of course! Horrific monsters vomiting on poor souls lost in space? Fucking awesome! EA has launched a new viral campaign for their upcoming survival-horror title “Dead Space 2″ depicting a number of Mom’s being subjected to pre-recorded footage of the horrific game. Seeing these old ladies truly scared by a video game is something that you really have to see to believe.

ChittahChattah Quickies

  • [from steve_portigal] Marrow Donor Campaign Relied on Flirtation, Officials Say [NYTimes.com] – [Guerrilla marketing tactics from the past (?) being used for slightly more virtuous purposes] The recruiters were actually flirtatious models in heels, short skirts and lab coats, asking passers-by for DNA swabs. The registry, Caitlin Raymond International, was paying up to $60,000 a week for the models. The state’s senior assistant attorney general said the registry had hired models based on their photographs and had given them “explicit instructions” to wear heels and short skirts. The registry paid the models to approach potential donors at dozens of malls and events throughout New England. “The models worked the crowds, if you will,” he said. “We were told basically they would engage a lot of younger men with some sort of flirtatious thing: ‘Hey, don’t you want to be a hero? Come on, do this!" If people expressed interest the models — who, for reasons that remain unclear, sometimes also wore electric-blue wigs — would hand them off to registry employees who would take mouth swabs.

Keeping it Weird

I made my second trip to Austin a couple of months ago and was struck again by the Keep Austin Weird ethos. Once you start seeing it, it’s fairly pervasive (i.e., tie-dyed souvenir shirts, tote bags, bumper stickers, keychains, etc. at the airport). Of course, memes become co-opted and corrupted. Here are two examples I found


A McDonald’s mural by David Soames gives new meaning to the term “counter culture”


Keeping Jesus Weird – a different and unpredictable faith conversation – offers a Ladies’ Night event, where women are the topic. I count two memes being repurposed here

I’m not sure that “Keep [thing that you’re selling] Weird” is going to work (even in Austin) for every possible brand, product, service, religion, or combination thereof, but it’s amusing to watch the purveyors try real hard to make it happen!

ChittahChattah Quickies

  • [from steve_portigal] Homeless World Cup – [An interesting reframe of sporting championships and an interesting reframe of 'charity'] The Homeless World Cup is an annual, international football tournament, uniting teams of people who are homeless and excluded to take a once in a lifetime opportunity to represent their country and change their lives forever. It has triggered and supports grass roots football projects in over 70 nations working with over 30,000 homeless and excluded people throughout the year. The impact is consistently significant year on year with 73% of players changing their lives for the better by coming off drugs and alcohol, moving into jobs, education, homes, training, reuniting with families and even going on to become players and coaches for pro or semi-pro football teams.
  • [from steve_portigal] In Scholastic Study, Children Like Digital Reading [NYTimes.com] – “I didn’t realize how quickly kids had embraced this technology,” Ms. Alexander said, referring to computers and e-readers or other portable devices that can download books. “Clearly they see them as tools for reading — not just gaming, not just texting. They see them as an opportunity to read.”… “The very same device that is used for socializing and texting and staying in touch with their friends can also be turned for another purpose,” Mr. Chen said. “That’s the hope.” But many parents surveyed also expressed deep concerns about the distractions of video games, cellphones and television in their children’s lives. They also wondered if the modern multi-tasking adolescent had the patience to become engrossed in a long novel. “My daughter can’t stop texting long enough to concentrate on a book,” said one parent surveyed, the mother of a 15-year-old in Texas.
  • [from steve_portigal] Get a Geek in Five Easy Lessons [AMD at Home] – [AMD tries for humor on their corporate blog but ends up with an awkward, dated, false, sexist and generally alienating tone. Was this wise?] It’s hard to find a good man, but not impossible if you’re willing to make a little effort. Working in high tech, I’m mostly around guys all day. And I can tell you that – in general – technical guys are pretty cool. If nothing else, they will always be able to fix the TV, your PC, and the sprinkler system in a pinch. Yes, they have way too many gadgets, but come on, how many shoes do you have? How about just the black ones? So, if you’re single and find yourself at a TweetUp chatting with the cute geek in a backpack, here’s how to speak his language, appreciate his hobbies, and potentially snag a date at Fry’s. (Leslie Sobon is corporate vice president, product marketing at AMD. Her postings are her own opinions and may not represent AMD’s positions, strategies or opinions.)

ChittahChattah Quickies

  • [from steve_portigal] Monster Cable announces deal with Yao Ming [SF Chronicle] – [It's easy to be cynical about these sort of deals when they use the verb "design" to characterize the role that the endorser will play. What is the generative process involved to develop these new products? I can't help but think of Homer Simpson creating his dream car] Monster Cable Products Inc. announced a deal with Houston Rockets basketball center Yao Ming to design a line of consumer electronics and related products to be sold in China, his home country. The "Yao Monster" line, which will include headphones, bags, home theater cables and performance glasses, is part of the Brisbane company's latest marketing push into China.

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