Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices.


Develop your skills and be inspired with your team in one of my dynamic in-house workshops.

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Interviewing Users: How to Uncover Compelling Insights (2nd edition)

Expert researcher Steve Portigal updates his classic Interviewing Users to provide fresh guidance on interviewing techniques, as well as new content on operations, organizational impact, and remote research. You'll move from simply gathering data to uncovering powerful insights about people.


Upcoming Events

Rally – AMA with Steve: What makes a mature research practice? – May 30

QRCA – Looking Back…to Look Ahead – June 4

CHIFOO – We already knew that: When research findings fail to land – June 5

uxcon vienna – User Research: Looking back…to look ahead (keynote), Interviewing users: Uncovering compelling insights (workshop) – September 19-20, 2024, Vienna