Posts tagged “conference”

I’m excited for Advancing Research 2024



More info and registration here.

I’ve found this to be a unique event, both in the depth of talks and the breadth of experiences, perspectives and angles on the crucial topics within user research. I’m honored to be part of this event – in person in New York (and with a remote option), later this month – and I hope to see you there!

Out and About: Steve in San Antonio

A couple of weeks ago I was in San Antonio, where I was one of the presenters and workshop leaders at the Enterprise UX conference. Here are some of my pictures.

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Out the hotel window, before the sun comes up.

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Welcome to the party.

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This toilet was flirting with me.

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Roasted? Iced? Local language norms or just really fancy catering?

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Conference breakfasts.

Interviewing Users: Link Roundup (Second Anniversary Edition)

interviewing-users

Wow. It’s been two years since my first book Interviewing Users was released. Here’s a roundup of links to various bits connected with the book. If you haven’t already, you should buy a copy here! It would be fantastic if you wrote a quick review on Amazon here.

The Book

Reviews

Interviews

Presentations

Other

Video from Interviewing Users talk at HOW Interactive

I was finally able to get my hands on the video from November’s talk (Interviewing Users: Uncovering Compelling Insights) at the HOW Interactive Design conference. Below is the video both on YouTube and Vimeo (in case you have a preference?). Also below are the slides.

Interviewing Users: Uncovering Compelling Insights by Steve Portigal

Portigal year in review, 2013

It’s time to sum up some of the noteworthy writings/happenings of the year. Let’s get to it!

All those years ago: 2012, 2011, 2010, 2009 and 2008.

From Fluxible, The Designer is Present

I had an amazing time at Fluxible, and was so happy to have the opportunity to debut a brand new workshop, The Designer is Present.

The notion of presence is a critical idea for those of us in user experience. At the risk of sounding like Yoda, presence is tied to self-knowing. During ten years of writing, lecturing and coaching on “interviewing users”, many of the questions that Steve Portigal receives are about controlling or influencing another person’s behavior. Yet these interactions with others are really about ourselves, what’s inside us, who we are.

In this workshop, you’ll tap into a new level of personal authenticity to unlock a powerful boon. Together, we’ll explore this point of view and participate in a range of exercises to learn more about these ideas – and about ourselves.

The experience was a compelling one for all of us. I can not wait to do this workshop again (so hopefully someone will arrange for that to happen before too long). Taking a cue from Marina Abramovic (as well as performance and couples therapy), we tried an exercise where people gazed silently into the eyes of another person for 30 seconds. Which felt like an eternity, especially when done a second time. Everyone in the group was crazy brave and willing to try anything I asked of them, and even better was willing to really share honestly what these exercises revealed for them.

At other points we did a simple improv exercise (something I deal with a lot more in Yes, My Iguana Loves to Cha-Cha) about “accepting offers” – essentially one person waits on stage while another approaches and says something like “Hi, I’m a baker and here’s a loaf of bread.” The initial actor responds with “Thanks, I’ll go get some butter!” or something else relevant, and then walks offstage. That’s it – all we did was a series of saying “yes” to other ideas; ideas we couldn’t plan for. Even that simple and silly activity produced a lot of powerful reflection.

We also explored how reframing (especially bad ideas into good ones; something I deal with more extensively in The Power of Bad Ideas) can help with keeping us in the moment and not letting catastrophizing whisk us away.

It seemed that these ideas had a real impact; several speakers were present and reflected on the workshop in their end-of-event summaries the next day. Konrad Sauer even shared some of his experience in a blog post:

Steve then asked us to turn to the person beside us and for 30 seconds, stare into the other persons eyes. We were all strangers and the experience was amazing. After the exercise, we were asked to describe the experience. Most people had a strong sense of discomfort – this was an incredibly intimate thing to do with someone let along with someone we did not know. Many people found strategies for dealing with the discomfort – to focus on a single feature on the persons face – usually to avoid the eyes. Some people laughed, some people looked away. Some people paid attention to their breathing, the noises outside. But we all observed that we had made a much deeper connection to that person sitting across from us. Throughout the rest of the conference, whenever our eyes re-connected, it felt like seeing a very old friend again and there was a an immediate re-connection. That is how one of the other speakers described it and I think he was bang on. It was very cool.

I put together a reading list with various podcasts, websites, articles and more. You can check it out here.

Finally, I’ve embedded the slides below (although they are really only a pointer to the experience we all shared together).

Portigal year in review, 2012

Lots of emotions as the year winds down, with another one waiting just around the corner. Here’s some of what went down this past year.

Journey through the past: 2011, 2010, 2009 and 2008.

This Week @ Portigal

Monday, Monday…

We here at Portigal are off to a bustling start of the week (contrary to the wispy, relaxing vibe that tune implies).

  • We spent the morning ideating approaches and tools for upcoming ethnographic interviews. Imagine three dedicated research geeks in a room surrounded by whiteboards, post-it notes, laptops, and lots of markers. In addition to sharing our own ways of thinking about interviewing tactics, we had the chance to explore ways others are are practicing this magic.
  • We are excited to dive back in to the Omni project this week as we welcome back Kristine Ng to review her primary research efforts and craft a plan for more collaboration this year.
  • In lieu of tempting our latent gambling and tech addictions, we will be watching the flurry of CES excitement from the sidelines (er, our desks) this week.
  • Julie is vying for Crock Pot Champion this week but it’s going to take a transformational eating experience to top Tamara’s Beefy Barley Vegetable Stew from last week…
  • Steve has a To-Do list longer than anyone wants to acknowledge as he prepares for Interaction 12 in Dublin. Have you checked out the videos from the four winners of the Student Design Challenge yet? Wow.
  • In the aftermath of last week’s 2012 off-site planning meeting for Portigal, we are building a list of events, conferences, and workshops that look shiny in the new year. Please don’t be shy! Let us know if you can think of something we should attend. Better yet, is there an upcoming event where you’d like to see us present a talk or workshop? As much as we enjoy hanging out in the office together, we are ethnographers and compulsively curious so we love even more excuses to get out of the office and into the wild.

Steve Portigal teaching “Immersive Field Research Techniques” at UI16

Join me for Immersive Field Research Techniques coming up November 7 in Boston at User Interface 16.

My session will be pretty similar to the recent Rosenfeld Media workshop in Seattle, which was pretty well received 🙂






If you haven’t registered yet, you can use the code STEVEP for $300 off the whole conference, or $50 of a single day.

I hope to see you there!

Steve leading Immersive Field Research Techniques workshop at UI16

I’ll be presenting a full-day workshop on Immersive Field Research Techniques at User Interface 16 this November in Boston.

Registration gives you

  • Two full-day workshops: The UI16 experts will dive deep and get to the nitty-gritty details that make any designer into a pro.
  • One day of short talks: This is where you’ll discover the latest UX ideas and techniques from each of our expert speakers. Don’t forget Jared Spool’s entertaining and educational keynote.
  • Complete conference materials: We’ll send you the PDFs of every session and workshop just before you leave for the conference. Then you can focus on insights and not note-taking.
  • Recordings of the short talks: The benefits keeping coming after the conference. Through the recordings, you can relive every short talk at your office with your entire team.

Right now they are offering 100 registrations at a sneak-preview price of $1349. They are (as of this posting) down to 79 sneak-spots, after that it goes up $300.

I hope to see you there!

Come on out to the Seattle UIE Web App Masters Tour!

I’ll be presenting Design Fieldwork: Uncovering Innovation From The Outside In as part of the two-day UIE Web App Masters Tour, in Seattle on May 23/24. The whole agenda (which is jam packed with some smart folks talking about interesting things) is here.

Register now and use speaker code SPKSEATTLE to get $100 off the price. If you register by May 6 you’ll get the recordings of last year’s event for free.

Join me at Lift11 in Geneva

I’m very excited to have been invited to speak at Lift11 (with the tagline “What can the future do for you?). My talk is titled Discover and act on insights about people. I was interviewed by Nicolas Nova about our approach to understanding people in order to drive innovation.

I’ve got one free registration to share with a reader here.
If you think you might be in Geneva in early February (the conference runs Feb 2-4), let me know you’re interested via the comments.

Hope to see you there!

ChittahChattah Quickies

  • [from steve_portigal] Steve Portigal on "Discovering and acting on new insights about how people innovate" [Lift11 Conference] – [Nicolas Nova interviews me in advance of my presentation at Lift11 in Geneva in February. Thrilled to be part of it!] Q: I am always fascinated by people's creativity and their tendency to find solutions for their own needs. Is this something you A: I think the phrase “their own needs” is a crucial part of your question. Often we are asked to study people where we’ve been given a basic hypothesis of what people’s problems are, or even what the solution is going to be. Often what we end bringing back is some perspective about where our client’s products and services fit – or don’t – into people’s lives. Our clients are trying to innovate in spaces where people aren’t paying much attention, and while that’s challenging, it does help focus the problem a great deal! I’m continually fascinated by two different archetypes with people’s own solutions: the first is a massive tolerance for a non-optimized situations..The second archetype is a massive investment for a customized solution.

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