Posts tagged “choice”

Survey or Proselytizing?

This religious pamphlet appeared on our doorstep, asking a difficult question – Can the dead really live again? – and giving the prospective convert three choice

  • yes?
  • no?
  • maybe?

I couldn’t help but think of a survey that would ask you to force your thoughts about a complex issue into some easily-summable categories. Sadly, the rest of the pamphlet did not include any skip logic, where religious content was presented differently, depending on how one responded to this provocative lede.

thedead

ChittahChattah Quickies

  • [from julienorvaisas] Overwhelmed Online Shoppers in UK Can Justbuythisone [Advertising Age] – [Beta site leverages online reviews of many products to lead online shoppers directly to a product.] The explosion of consumer choice makes the internet a giant playground for some, but for the many people who find themselves paralyzed by too many options, Justbuythisone.com is coming. It offers consumers the opportunity to "stop shopping and start enjoying life" by providing just one search result for each category of electrical goods. So if you're looking for a TV for less than $500 it will tell you which one to buy, and give you three concise reasons why. Kyle McGinn was part of the team that came up with the idea during an offline brainstorming week. "We knew that 25% of people are overwhelmed by the choice on price comparison sites and inspired by TED talks on the paradox of choice and the need to sweat the small stuff, we decided to create something utterly simple and extremely useful." It is also built around principles of data visualization.

ChittahChattah Quickies

  • Steven Levy on How Gadgets Lose Their Magic [Wired] – "Any sufficiently advanced technology," Arthur C. Clarke wrote in 1962, "is indistinguishable from magic."…This applies to all the similar fruits of Moore's law. In the past 40 or 50 years, such mind-stretching advancements have become the norm…We all, I think, have become inured to Moore's law. The astonishing advances that once would have brought us to our knees are now reduced to a thumbs-up on Gizmodo. They're removed from the realm of magic­ – they're just cool gear…As technological magic becomes routine, I wonder whether a visit to a preindustrial society might teach me more than it teaches them. The only thing more fascinating than our technology is the idea of getting along without it. Maybe the way to recapture the magic is to turn all that stuff off.
  • How Tony Gilroy surprises jaded moviegoers [The New Yorker] – Gilroy believes that the writer and the moviegoing public are engaged in a cognitive arms race. As the audience grows savvier, the screenwriter has to invent new reversals. Perhaps the most famous reversal in film was written by William Goldman in "Marathon Man,.” Laurence Olivier, a sadistic Nazi dentist, is drilling into Dustin Hoffman’s mouth, trying to force him to disclose the location of a stash of diamonds. “Is it safe?” he keeps asking. Suddenly, William Devane sweeps in to rescue Hoffman. In the subsequent car ride, Devane wants to know where the diamonds are. After a few minutes, Hoffman’s eyes grow wide: Devane and Olivier are in league! “Thirty years ago, when Bill Goldman wrote it, the reversal in ‘Marathon Man’ was fresh,” Gilroy says. “But it must have been used now 4000 times.” This is the problem that new movies must solve. “How do you write a reversal that uses the audience’s expectations in a new way? You have to write to their accumulated knowledge.”
  • Secret of Googlenomics: Data-Fueled Recipe Brews Profitability [Wired] – [Echoing some of what I wrote about in a recent piece for interactions "We Are Living In A Sci-Fi World"]
    It's a satisfying development for Varian, a guy whose career as an economist was inspired by a sci-fi novel he read in junior high. "In Isaac Asimov's first Foundation Trilogy, there was a character who basically constructed mathematical models of society, and I thought this was a really exciting idea. When I went to college, I looked around for that subject. It turned out to be economics."
  • What is the Status Quo Bias? [Wisegeek] – A cognitive bias that leads people to prefer that things remain the same, or change as little as possible. People will make the choice which is least likely to cause a change. This can also play a role in daily routines; many people eat the same thing for breakfast day after day, or walk to work in exactly the same pattern, without variation. The inability to be flexible can cause people to become stressed when a situation forces a choice.

    It explains why many people make very conservative financial choices, such as keeping their deposits at one bank even when they are offered a better rate of interest by a bank which is essentially identical in all other respects.

    While this provides self-protection by encouraging people to make safer choices, it can also become crippling, by preventing someone from making more adventurous choices. Like other cognitive biases, this bias can be so subtle that people aren't aware of it, making it hard to break out of set patterns.

  • Sports, sex, and the runner Caster Semenya [The New Yorker] – There is much more at stake in organizing sports by gender than just making things fair. If we were to admit that at some level we don’t know the difference between men and women, we might start to wonder about the way we’ve organized our entire world. Who gets to use what bathroom? Who is allowed to get married?…We depend on gender to make sense of sexuality, society, and ourselves. We do not wish to see it dissolve.

ChittahChattah Quickies

  • Police in Dallas give out citations to drivers for not speaking English – While they are still investigating what went on, there's a possibility that at least part of this was bad UI design: "Kunkle said his department's computer system for citations has a pull-down menu that includes a law requiring drivers of commercial vehicles to speak English." That's true for commercial but not true for regular drivers, and depending on how the software is used, that option may appear as a possible action that the police can take when citing a driver.
  • London Pub Night, November 2 – We'll be at the Riverfront bar & kitchen @ BFI. Hope to see you there!

ChittahChattah Quickies

  • The Day It All Changed: The BookServer project – BookServer is a framework of tools and activities. It is an open-architectured set of tools that allow for the discoverability, distribution, and delivery of electronic books by retailers, librarians, and aggregators, all in a way that makes for a very easy and satisfying experience for the reader, on whatever device they want.

    The Internet Archive expanded the availability of books to millions of people who never had access before, bringing knowledge to places that had never had it. Who knows what new markets that will create, or more importantly what new minds will contribute to our collective wisdom as a result of that access. In the same motion, Brewster demonstrated a world where free can coexist with the library borrowing model, and with the commercial marketplace. Protecting the interests of both of those important constituencies in this ecosystem. He also portrayed every 'closed system' including our big retail friends and search engine giants, as small potatoes.

  • Stack America: Freedom from Choice + Surprise + Curation – Stack America is the subscription service that brings the best in hard-to-find independent magazines directly to your home or office. Based in New England and created in response to the huge demand for Stack from American subscribers, it exists to offer a targeted selection of independent magazines for anyone subscribing in the USA and beyond. (via DesignObserver)
  • ANONthology – The Anonthology is an experimental project to assess the importance placed on name and reputation over quality of writing. Amongst the writers contained within we have Orange and Genius Prize winners, Booker and Pulitzer Prize nominees. We have one author who’s sold over half a million copies, another who’s written over fifty books. But can you tell which is which? And how does it change the reading experience, not knowing if the author is young or old, male or female?

    (via Springwise)

ChittahChattah Quickies

  • Branding the Ideal Experience: Participatory Design Research Lecture and Workshop – Looks like this would've been fun and interesting: For this installment of the series design research expert and consultant JooYoung Oh will offer a lecture and workshop on the techniques of her industry. Participatory design research is a combination of psychology and design. It is about understanding people and their ideal experiences in order to inform and inspire design (of products, systems, environments, and brands). How do you know your brand will resonate with your target audience? JooYoung will discuss design research theory, and will present a hands-on exercise that will demonstrate methodologies for capturing the current and ideal experience. Come prepared to participate!
  • The Hipstery! Mystery T-Shirts – Liberating you from the burden of choice! – (via Springwise) – Similar to the Heaven's Dog "Freedom From Choice" cocktail we blogged about a few months back, here's another product that offers the experience of "surprise" with the reassurance of a semi-curated result.

ChittahChattah Quickies

  • PC Makers Abandoning a Sales Pitch Built on Complex Specs – Ludicrous article claiming that all of a sudden, computers will be sold based on what they can accomplish, with a focus on aesthetics and design, and with models aimed at specific customer segments. How is any of this at all new? Much of this has been going on – to varying degrees of success – for well over a decade. And there's no indication that these "new" efforts will be any more well executed than they have in the past.

If you choose not to decide you still have made a choice

Heaven’s Dog is a new restaurant in San Francisco. Their menu features a Freedom From Choice cocktail:
freedom

An interesting comment on modern life: that choice (of a “reward”) is something we might consider outsourcing, even to an expert. Often freedom from choice would be a negative attribute, where options may be limited, or power/control may be removed. Here the choices are nearly infinite, but the responsibility lies elsewhere. You provide a small input, and you have the opportunity to be surprised!

For more on choice and the paradox of choice, see Every trend has a counter-trend

ChittahChattah Quickies

  • In Recession, Strategy Shifts for Retail – It's hard to parse this piece; it's about a lot of cost-cutting stuff that is happening in retail but the tone suggests that these are innovative ways for companies to be more responsive (better customer service? better localization of products?) and integrated (linking the in-store and online experiences?). I'm skeptical and don't believe the concluding statement that this is happening because we're not spending in stores like we used to, it's too close to the whole "innovate your way out of a recession" talk and I don't think retail is an adaptable industry to take on a frame shift like that.
  • An evolutionary perspective on what we display to others with our consumption (not clear how there's anything new here, though) – Instead of running focus groups and spinning theories,marketers could learn more by administering scientifically calibrated tests of intelligence and personality traits. If marketers understood biologists’ new calculations about animals’ “costly signaling,” they’d see that Harvard diplomas and iPhones send the same kind of signal as the ornate tail of a peacock.

    Sometimes the message is as simple as “I’ve got resources to burn,” the classic conspicuous waste demonstrated by the energy expended to lift a peacock’s tail or the fuel guzzled by a Hummer. But brand-name products aren’t just about flaunting transient wealth. The audience for our signals care more about the permanent traits measured in tests of intelligence and personality, as Dr. Miller explains in his new book, “Spent: Sex, Evolution and Consumer Behavior.”

ChittahChattah Quickies

  • If you choose not to decide, you still have made a choice: the appeal of simplification by choice elimination – At the bottom of the Heaven's Dog cocktail list there's a category called "Freedom from Choice," where you leave it up to the bar staff to decide your drink. Diners choose the spirit they'd like and whether it should be "citrus-driven or spirituous."
  • Home + Housewares Show 2009…in Cartoons! – Pithy, brilliant, hilarious. Applies pretty much to every tradeshow I've ever been to.
  • Ask Jeremiah: The Comprehensive FAQ Guide to Twitter – It's a great document, but an online FAQ on someone's site is good for the type of user who is going to seek this document out…the mass adoption from Twitter is not going be as well supported by documents like this as it would be through the experience that Twitter itself creates
  • Lisa Smith and Caroline Linder at the Home + Housewares Show 2009 – "a maze of the bizarre and the banal, including picture frame air fresheners, pet hair picker-uppers, fingerprintless garbage cans, antibacterial marinaters, high-power vacuum cleaners, automatic hair-cutters, gas-powered blenders, anti-static dusters and instant boot dryers."
    "the spectacle is especially nightmarish; it represents the darker side of our discipline–product design gone wild and unchecked in the marketplace"
    "Who knew that both Miami Vice and the Southwestern pottery craze are preserved within the wide color range of KitchenAid Mixers?"
    "Q: How did you pick these forms? A:Oh, these are historical forms that we made up.""

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