Posts tagged “design”

Whither goes Design?

Walking along the coast in Santa Cruz last weekend, Theresa and I and saw a plethora of unusual human-powered vehicles, including a variety of recumbent bikes, a crew of unicyclists, and several of these “camber-thrust” powered scooters.

Theresa commented on how odd it is that we’ve reached a stage of technical mastery where people are actually inventing things to make tasks harder, rather than easier.

To me, that says a particular design problem has been well-solved. While there’s value in further exploring that area, there’s also space to move on and tackle something else.

I think, writ large, there’s a relationship here to Nathan Shedroff’s thoughts on post-consumerism and what appears to be a wave of design-towards-social-good. Project H’s Emily Pilloton has been doing all kinds of press, including appearing on The Colbert Report. Jon Kolko recently launched the Austin Center for Design, whose mission is “to transform society through design and design education.” And IDEO’s Tim Brown continues to bring the message of design thinking to events like the World Economic Forum’s annual meeting in Davos.

So while there are still many consumer-facing design problems to solve, it seems Design has some headroom to take on non-commercial issues. For those who believe in design as a problem-solving approach, this is good news, and the interaction with players and systems beyond commerce will surely push the further evolution of our field.

ChittahChattah Quickies

  • Peter Booth (of Tin Horse Design) – Observing the Consumer [Eastman Innovation Lab] – Maybe this is a personal bias, but I'm often very compelled by how designers (at least, those who really "get" user research) talk about research. Because they always frame in terms of what it's good for, how it helps us make better things, they speak to many of the things I love about research, as a researcher. But people that do research don't always think about it – and thus describe it – that way.
    (via Core77)
  • A lament for the bookshelf [The Globe and Mail] – So we lose forever the pleasure known to humanity for 500 years of taking a stroll up and down the aisles of someone else’s brain by perusing their bookshelves. Gone will be the guilty joy of spending a rainy afternoon at a cottage with the remnants of someone else’s childhood: their Nancy Drews, their 1970s National Geographics. Without bookshelves, you will never know the warning signs contained in the e-reader of your handsome date – you will not know for months that he is reading The Secret and Feng Shui for Dummies, even if you stay over. You will never be able to ask, as casually as you can, “Did you like this?” as you pull down, as if fascinated, Patrick Swayze’s autobiography.

ChittahChattah Quickies

  • Books in the Age of the iPad [Craig Mod] – I propose the following to be considered whenever we think of printing a book
    * The Books We Make embrace their physicality — working in concert with the content to illuminate the narrative
    * The Books We Make are confident in form and usage of material
    * The Books We Make exploit the advantages of print
    * The Books We Make are built to last
    The result of this is:
    * The Books We Make will feel whole and solid in the hands
    * The Books We Make will smell like now forgotten, far away libraries
    * The Books We Make will be something of which even our children — who have fully embraced all things digital — will understand the worth
    * The Books We Make will always remind people that the printed book can be a sculpture for thoughts and ideas;Anything less than this will be stepped over and promptly forgotten in the digital march forward. Goodbye disposable books. Hello new canvases.
  • In Our Parents’ Bookshelves [The Millions] – A virtue of digital books is hey take up no space at all!—but even a megabyte seems bulky compared to what can be conveyed in the few cubic feet of a bookshelf. What other vessel is able to hold with such precision, intricacy, and economy, all the facets of your life: that you bake bread, vacationed in China, fetishize Melville, aspire to read Shakespeare, have coped with loss, and still tote around a copy of The Missing Piece as a totem of your childhood. What can a Kindle tell you about yourself or say to those who visit your house? All it offers is blithe reassurance that there is progress in the world, and that you are a part of it…To the extent that bookshelves persist, it will be in self-conscious form, as display cases filled with only the books we valued enough to acquire and preserve in hard copy. The more interesting story, the open-ended, undirected progression of a life defined by books will be lost to a digital world in which there is no such thing as time at all.

Bringing life to technology

Several things caught my eye today representing different ways of bridging manufactured things and organic beings (human and otherwise).

Alternative scale: instead of showing weight, this scale tells a person what to eat.

The knit footie below uses the heat generated by an Apple power adapter to warm the toes.

And finally, this living lamp produces a soft, ambient glow using cells from a Chinese hamster enriched with firefly genes.

Core77 Wiretap: Portigal Consulting talk about the Analog Human and The Digital Machine

Check out Core77 Wiretap: Portigal Consulting talk about the Analog Human and The Digital Machine. Here’s a teaser

Wonder what the conversation is like at someone else’s shop? Ever wanted to go backstage at a design firm? We asked Steve Portigal, Julie Norvaisas, and Dan Soltzberg of Portigal Consulting to sit down and share what they’re talking about. Here’s their open mike/chin-wag/theory slam.

Dan: I envisioned sitting down here to have this conversation and trying to figure out what we’re really talking about. So I pulled this statement out of some notes Steve wrote the other day: “The Analog Human; The Digital Machine.” I thought that was really provocative, so I wanted to start by asking you to say a little more about this idea?

Steve: I feel like there’s this tension that goes on in business and especially in marketing, this conceit that we can take humans-you know, messy, irrational, organic-and somehow cut them open and figure out the binary, rational, predictable, money-making algorithms that determine what they do. You see all this harnessing of science, you know, whether it’s neuro-this or lie detector-that or psychotherapy-this that gets used in the service of, not helping people, but helping marketers crack the nut of what people want, where is the desire center in the brain. You know, that we can learn things about people in a way that is “true”-that is predictable and true, and will determine consumption patterns. I find the idea that we should be able to do that just fascinating, because that’s not the world of people that we live in as people, so why as marketers or designers or producers do we think that we should turn people into things that they really aren’t?

Julie: There’s another aspect of that that I find really fascinating too: that you’re just talking about it in this dichotomy like there’s “us,” and then there’s “people.” Well, we’re people, right? We’re people trying to understand people and trying to create these scientific methods of doing it is just-I think you’re absolutely right-a conceit, and we often kind of remove ourselves from the situation. And I think empathy is a much more powerful tool than science in that case.

Meanwhile, here’s a few links we’ve come across in the past few days that pick up on some of the themes we explore in our dialog.

ChittahChattah Quickies

  • Topeka, KS changes its name (for a month) to Google, KS – I wrote about this sort of bombastic advertising in interactions (http://interactions.acm.org/content/?p=1231) referencing the dot-com era's Half, Oregon, and the classic Truth or Consequences, NM
  • Toy Traveling – Travel Agency for Teddy bears and cuddly toys – [Productizing the" trend" of taking pictures of your stuffed animals on your vacation] Is your darling exceptional? Give him extraordinary present – trip to Prague – the beautiful heart of Europe. Except amazing experiences, he will bring back home many great photos and other presents. Do you collect stuffed toys, dolls or other fun “non-living” friends and you believe they also deserve rest and vacation or an outstanding experience in an interesting country? If you do, pack up its suitcase, wish it a nice trip and send it to the Czech Republic where your friend can enjoy the historic beauty of Prague as well as other services that will leave both you and your friend satisfied. Let it go on cool trips, group events and wellness therapy in the heart of Europe – done with respect to your friend and loving care. We are tolerant and unbiased. We will be happy to welcome all kinds of your toys regardless nationality, race, religion, sexual preferences, age or handicaps.
  • A list of UX-related sessions at SXSW Interactive [Nick Finck] – There's a great deal happening at this event! Here's one attempt to filter (including our session on UX methods!)

ChittahChattah Quickies

  • Segmenting the Hendrix fan [NYTimes.com] – “We believe that there is a Jimi Hendrix fan out there at 99 cents and at $9 and at $20 — all the way across the spectrum,” Mr. Block said. “We want to make each fan an appropriate offering. Is the complete Jimi Hendrix on vinyl something every music fan would want? Absolutely not. Would there be a market for it? Absolutely.”
  • Jerry Seinfeld on ideas [NYTimes.com] – Whatever happens to “The Marriage Ref,” Mr. Seinfeld said that he was out of ideas now. “Ideas are a terrible obligation,” he said. “Who needs something else to take care of? I have kids. I’d rather nurture them than another idea.”
  • The Disposable Film Festival – In recent years a new kind of film has emerged: The Disposable Film. It has been made possible by new media (webcams, point and shoot digital cameras, cell phones, screen capture software, and one time use digital video cameras) and the rise of online distribution (YouTube, Google, MySpace, etc.). These films are often made quickly, casually, and sometimes even unintentionally. Everyone has become a Disposable Filmmaker: directors of Saturday night cell phone videos, actors under the eyes of security cameras, and narrators before their webcams. Let's face it – we live in an age of disposable film. Now it's time to do something creative with it.
  • How to Kill Innovation: Keep Asking Questions – Scott Anthony [Harvard Business Review] – Resource-rich companies have the "luxury" of researching and researching problems. That can be a huge benefit in known markets where precision matters. But it can be a huge deficit in unknown markets where precision is impossible and attempts to create it through analysis are quixotic. Entrepreneurs don't have the luxury of asking "What about…" questions, and in disruptive circumstances that works in their favor.

    So what's the alternative? Substitute early action for never-ending analysis. Figure out the quickest, cheapest way to do something market-facing to start the iterative process that so frequently typifies innovation. Be prepared to make quick decisions, but have the driver of the decision be in-market data, not conceptual analysis. In other words, go small and learn. Pitch (or even sell) your idea to colleagues. Open up a kiosk in a shopping mall for a week. Create a quick-and-dirty website describing your idea. Be prepared to make quick decisions.

ChittahChattah Quickies

  • Klaus Kaasgaard: Why Designers Sometimes Make Me Cringe [interactions magazine] – [A response to Dan Formosa's piece about marketing research] There is no doubt that Formosa has been exposed to a lot of bad market research in his career. So have I. But I have also been exposed to a lot of bad design research, whether dealing with qualitative data or quantitative data. I cringe at both. And while we should point out when the emperor has no clothes in our daily work situations, it is not the bad research that defines a discipline. I have been exposed to both good market research and good design research as well and, more important, some of the most compelling and impactful research combined different research techniques for a more comprehensive and insightful outcome. That, I suppose, leads me to my conclusion.
  • How many Kindles have really been sold? (And other interesting tidbits about ebooks) [Mobile Opportunity] – Some interesting numbers about the size and dynamics of the market: sales, usage, platforms, content. One highlight is the preferred device used to read ebooks
    -PC: 47%
    -Kindle: 32% (and rising in later waves of the survey)
    -iPhone: 11%
    -iPod Touch: 10%
    -Other smartphones (including Blackberry) 9%
    -Netbooks 9%
    -Sony Reader 8%
    -Barnes & Noble Nook 8%
  • Secret Society for Creative Philanthropy [SF Chronicle] – Altruism is the whole idea behind the new charity, called the Secret Society for Creative Philanthropy. It's the brainchild of Courtney Martin, a South of Market writer who dreamed up the idea four years ago in New York and has handed out a stack of her own $100 bills every year to select good-deed doers who agree to dream up unusual ways to use the dough. Jeremy Mende took a stack of cash to Union Square and offered pairs of strangers $1 apiece if they would have one-on-one conversations with each other. Then he videotaped the conversations and made a home movie. The strangers talked to each other about sex, fireworks, banana slugs, gin, orgasms and Marlon Brando. Some of the conversations were worth a lot more than $1. The best idea seemed to come from Martin's own mother. She used her $100 to buy 400 quarters and scatter them on a grammar school playground.
  • R.J. Cutler: What I Learned From Anna Wintour [HuffPo] – Some principles of management from the director of The September Issue. We watched the film this week and highly recommend it. I thought about work as well; the film offers up lots of provocation around collaboration, artistic vision, managing teams of people, power, prototyping, and more.
    (via Kottke)
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ChittahChattah Quickies

  • Pediatricians call for a choke-proof hot dog [USATODAY.com] – The American Academy of Pediatricswould like to see foods such as hot dogs "redesigned" so their size, shape and texture make them less likely to lodge in a youngster's throat. More than 10,000 children under 14 go to the emergency room each year after choking on food, and up to 77 die, says the new policy statement, published online today in Pediatrics. About 17% of food-related asphyxiations are caused by hot dogs.

    "If you were to take the best engineers in the world and try to design the perfect plug for a child's airway, it would be a hot dog," says statement author Gary Smith, director of the Center for Injury Research and Policy at Nationwide Children's Hospital in Columbus, Ohio. "I'm a pediatric emergency doctor, and to try to get them out once they're wedged in, it's almost impossible."

Forever in authentic blue jeans

Intersting recent ad for Lucky Jeans

Two details of the ad:

I am impressed how the overall aesthetic of the ad just oozes authenticity. There’s real craft and attention to detail, leading to a strong sense of quality. But all these details they are calling out are examples of manufactured fakery: making new jeans look like worn jeans. They’ve taken inauthenticity to such a level of quality that it becomes authentic in its own way!

For more on this theme, see my recent interactions column with Stokes Jones, On Authenticity

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