Inside User Research at YouTube – "One of the most important findings has to do with the difference between the large group of users who are on YouTube simply to watch videos and a smaller, but very important, group of more engaged users — often uploaders." [This is such a "real" user research finding; to those of us on the outside it just drips "duhhh" but of course the discovery of the depth of this truth was probably a significant a-ha moment for the team and more importantly, their internal clients, who may have had this as a notion but hadn't really taken on how to build that insight into the design. Now it's a marching order inside the organization!]
. Since we conducted this study without an external client, this was our first time sitting down with a group of people and talking about what we found and what the opportunities are. In most client situations we’ll meet people from across departments within the same organizations; here we met people who represented many different aspects of the book industry, from antiquarian booksellers, to experts in the digital reader space. Since our emphasis had been on the consumer side, this exposure to the diversity of the producer side was really enlightening, and the result was a really provocative discussion.
Thanks, Liz, for the opportunity. We look forward to the next opportunity we have to share this work with a live audience!
Things I Would Rather Read On Paper – I recently built up a hefty backlog of unread articles, and the prospect of reading them all on a laptop or iPhone screen seemed like more of a chore than a pleasure. I should really get around to actually reading some of these things that I'm saving to Read Later. Something had obviously gone wrong. I had personally curated a series of articles, blog posts and essays that I was genuinely interested in, but somehow the resulting collection felt like a to-do list, yet another inbox on my computer waiting to be un-bolded. What I really wanted was a nicer user interface to these articles. So I copy-and-pasted the text of my unread articles from Instapaper into a PDF, uploaded it to Lulu.com, and ordered a single book.
Lexar Media’s product was put in gold packaging similar to Kodak’s film cartridges, given a speed rating to create an analogy to ISO ratings, labeled as “digital film” on the package and in advertising, and placed in the camera section of retail stores.
Sony promoted a competing categorization, labeling its cards “Memory Stick” and advocating their use for many of the company’s consumer electronics devices, including digital music players, handhelds and digital camcorders. Other companies also adopted this broader memory classification, so Lexar Media’s success in establishing memory cards as analogous to film was short-lived, and the company stopped promoting the cards as digital film.
Will Piracy Become a Problem for E-Books? – Until now, few readers have preferred e-books to printed or audible versions, so the public availability of free-for-the-taking copies did not much matter. But e-books won’t stay on the periphery of book publishing much longer. E-book hardware is on the verge of going mainstream. More dedicated e-readers are coming, with ever larger screens. So, too, are computer tablets that can serve as giant e-readers, and hardware that will not be very hard at all: a thin display flexible enough to roll up into a tube.
With the new devices in hand, will book buyers avert their eyes from the free copies only a few clicks away that have been uploaded without the copyright holder’s permission? Mindful of what happened to the music industry at a similar transitional juncture, book publishers are about to discover whether their industry is different enough to be spared a similarly dismal fate.
Books, Printing, and Self-Publishing » Lone Gunman – In an age of increasing digitization, objects become more valuable. And that value is the reason print media will not die, even if it does shrink. My prediction for print media, therefore, is two-fold: you will see small run, local editions of hardbound books and quick, cheap paperbacks. Couple this with our new attitudes on the democratization of content online and you are going to find quite a number of people self-publishing books. In fact, there are number of folks doing interesting things already:
Hybrid Books Add Video and Web Features to Reading – In the age of the iPhone, Kindle and YouTube, the notion of the book is becoming increasingly elastic as publishers mash together text, video and Web features in a scramble to keep readers interested in an archaic form of entertainment.
Simon & Schuster is working with a multimedia partner to release four “vooks,” which intersperse videos throughout electronic text that can be read and viewed online or on an iPhone or iPod Touch.
Anthony E. Zuiker, creator of the television series “CSI,” released “Level 26: Dark Origins,” a novel published on paper, as an e-book and in an audio version in which readers are invited to log on to a Web site to watch brief videos that flesh out the plot.
Some publishers say this kind of multimedia hybrid is necessary to lure modern readers who crave something different. But reading experts question whether fiddling with the parameters of books ultimately degrades the act of reading.
New York Art Book Fair Bustles at P.S. 1 Arts Center in Queens – If you harbor even a speck of doubt about the continuing viability of hold-in-your-hand-and-turn-the-pages print publications, check out the New York Art Book Fair this weekend. You’ll find thousands of new books — smart, weird, engrossing, beautiful — that will never be Kindle-compatible. They’ll make you feel good.
Slot Music – it’s more than just a new format – Here's SanDisk's ecosystem approach (for digital music, not digital books, but still, it's illustrative). Leveraging their technology, they've begun putting digital music on solid state media (i.e., SD cards and what-have-you) that will go into multiple devices. They are piggybacking on the ecosystem of slots that already exists. I think it fully matures as an ecosystem when other other plays start making products, services, and accessories to support this standard.
New Yorker cartoon – “This one, when you open it, smells like the Times.” – Cartoon by Leo Cullum showing a sensory-enriched Kindle. Thanks to Tom Williams for the pointer!
Book Display Norms – Jan Chipchase – To what extent does the form, peruseability of books facilitate the behaviours around where they are sold?
New England prep school Cushing Academy gets rid of printed books – With more than 20,000 books, officials decided the school no longer needs a traditional library. They have decided to discard all their books and have given away half of what stocked their sprawling stacks.
“When I look at books, I see an outdated technology, like scrolls before books,’’ said James Tracy, headmaster “This isn’t ‘Fahrenheit 451’. We’re not discouraging students from reading. We see this as a natural way to shape emerging trends and optimize technology.’’
They have spent $10K to buy 18 Sony and Amazon electronic readers which they’re stocking with digital material for students looking to spend more time with literature. Those who don’t have access to the electronic readers will do their research and peruse assigned texts on their computers.
Neil Gaiman’s Bookshelves – Photographs of author Gaiman's extensive collection of books (via BoingBoing)
JONNY GREENWOOD: They sound fine to me. They can even put a helpful crunchiness onto some recordings. We listened to a lot of nineties hip-hop during our last album, all as MP3s, all via AirTunes. They sounded great, even with all that technology in the way. MP3s might not compare that well to a CD recording of, say, string quartets, but then, that’s not really their point.
SFJ: Do you ever hear from your fans about audio fidelity?
JG: We had a few complaints that the MP3s of our last record wasn’t encoded at a high enough rate. Some even suggested we should have used FLACs, but if you even know what one of those is, and have strong opinions on them, you’re already lost to the world of high fidelity and have probably spent far too much money on your speaker-stands. (via kottke)
Yoostar lets anyone act opposite Hepburn, Brando – It's a consumer-level greenscreen system, so you can record video of yourself composited into classic movie footage. While it's amazing that this is being productized at a consumer level, the reviews make it clear that it's riddled with difficulties and limitations.
Microsoft tries Tupperware-party-esque promotion for Windows 7 – If you can find 9 friends and provide a decent pitch, you could be chosen to host a Windows 7 House Party and win a free signature copy of Windows 7. There are four pre-defined categories for the party: PhotoPalooza, Media Mania, Setting up with Ease, and Family Friendly Fun.
David Byrne’s Kindle experience – One of Amazon’s selling points is instant gratification. You want a book and you can have it in about a minute. Here’s where the rub is. This machine only reads Kindle files and PDFs. And nothing else out there reads Kindle files. It can read other types of files — Word DOCs, MOBI, TXT etc. — but you have to go through Amazon via email, where they’re converted for a small charge, then sent directly to your Kindle. And, you can’t share a book with your friends, even if they too have a Kindle. The slightly strange electronic ink system in the Kindle (and in the Sony Reader) has no backlight — so, like a book, you can’t read it in bed at night without a nightlight. Do I miss the “physical experience”? I will certainly miss being able to read books from my personal library, but if the title I want to read is all text it doesn’t make much difference to me. The smell will be a bit of nostalgia, as will fading and water damage.
Words Move Me – Sony adds social networking around reading (but doesn’t seem you can *buy*) – "Words move me" was created by Sony to celebrate the words that move us and to share our reading experiences with others. Connecting with readers around literary moments enables us to express our individuality, share our own stories, and find commonalities with others. (Thanks @gpetroff)
IKEA as destination retail, in Beijing – Although the store is designed similarly to Western IKEAs, the meaning and usage has changed. In Beijing, It's a place to rest and eat, more theme park than shopping emporium.
The lost art of reading: David Ulin on the challenge of focus in an era of distraction – Who do we want to be, she asks, and how do we go about that process of becoming in a world of endless options, distractions, possibilities? These are elementary questions, and for me, they cycle back to reading, to the focus it requires. When I was a kid, maybe 12 or 13, my grandmother used to get mad at me for attending family functions with a book. Back then, if I'd had the language for it, I might have argued that the world within the pages was more compelling than the world without; I was reading both to escape and to be engaged. All these years later, I find myself in a not-dissimilar position, in which reading has become an act of meditation, with all of meditation's attendant difficulty and grace. I sit down. I try to make a place for silence. It's harder than it used to be, but still, I read. (via Putting People First)
The process of converting books to Kindle format introduces errors in the text – The cost of a printed book covers some degree of proofing and checking—not enough, but some. The cost of a Kindle book does not support editorial quality control, and the multi-step conversion process, handled in bulk by third parties, chops out content and creates other errors that no one fixes because no one is there to do QA.
As the economics of publishing continues to change, perhaps one day soon, a Kindle edition will contain the same text as the printed book. Until it does, Kindle is great for light reading. But if it’s critical that every word, comma, and code sample come through intact, for now, you’re better off with print.
The Social History of the MP3 – For Reading Ahead, we're looking at other transitions to digital: "So omnipresent have these discussions become, in fact, that it's possible the past 10 years could become the first decade of pop music to be remembered by history for its musical technology rather than the actual music itself. This is a chastening thought, but at the same time we have to be careful not to overlook how the technologies we invent to deliver music also work to shape our perception of it. When radio came along, its broadcasts created communities of music-listening strangers, physically distant from each other but connected through the knowledge that they were listening to the same song at the same time. Where radio brought listeners together as a listening public, the LP started splitting them apart. The LP and 45 rpm formats took the phonograph, which had been in existence for over half a century, to the masses, right as the American middle-class was going suburban and privatizing their lives."
Medical Students Experience Life as Nursing Home Patients – Students are given a “diagnosis” of an ailment and expected to live as someone with the condition does. They keep a daily journal chronicling their experiences and, in most cases, debunking their preconceived notions.
To Dr. Gugliucci’s surprise, she found nursing homes in the region that were willing to participate and students who were willing to volunteer. No money is exchanged between the school and nursing homes, and the homes agree to treat students like regular patients.
“My motivation is really to have somebody from the inside tell us what it’s like to be a resident,” said Rita Morgan, administrator of the Sarah Neuman Center for Healthcare and Rehabilitation here, one of the four campuses of Jewish Home Lifecare.
All This ChittahChattah is the Portigal blog, bringing you observations of daily life, disdainful snark over bad design, updates on my activities, and info about user research since 2001.
