Cockroaches equipped as wireless networks [SF Chron] – While this is not “the” technology that Minority Report made famous (that would be the gestural interface), this reminds me strongly of those scurrying mechanical spiders that made their way through the building to chase down Tom Cruise.

On its belly, each roach carries a dime-size circuit board along with a radio, a microphone and a battery. The gear, which adds up to 2 grams, about half the weight of a roach, is still in the prototype phase. As the bugs crawl into crevices and disperse, their microphones pick up sounds, while the radios transmit data via a local-area wireless technology called ZigBee. In the future, the bugs might carry sensors to detect radioactivity or chemicals. Epstein and his team are working to make the electronic circuitry even tinier, so it can be carried by smaller insects such as crickets and water bugs. They’re also testing a metal composite that flexes like a muscle when electricity is applied. Placing the material on a cricket would alter the flutter of its wings and distort the pitch of its chirp. It’s a way to relay information as aural zeroes and ones, like the bits in a computer, which could be decoded by software. Epstein came up with the idea of using insects to form wireless networks while listening to swarms of cicadas in Shanghai, where his wife is from. Submitting a funding proposal “was like writing a science fiction novel,” Epstein said, but resulted in $850,000 from the U.S. Army.

“Thought Experiments” by Roger Ebert [Asimov’s] – Ebert posits an interesting, if recursive, framework – that the science-fiction enthusiasts who networked maniacally using dead-tree technology were precusors (so to speak) of the type of online behaviors that would show up later. Science-fiction consumption helped pave the way for the science-fiction-like use of technology that we are so familiar with today.

For that matter, we were online before there was online. It is perfectly obvious to me that fanzines were web pages before there was a web, and locs were message threads and bulletin boards before there was cyberspace. Someday an academic will write a study proving that the style, tone, and much of the language of the online world developed in a direct linear fashion from science fiction fandom-not to mention the unorthodox incorporation of ersatz letters and numbers in spelling, later to influence the naming of computer companies and programs. Fanzines acted uncannily like mimeographed versions of Usenet groups, forums, message boards, and web pages-even to such universal design strategies as IYGTFUI (If You’ve Got the Font, Use It). Some of the same people segued directly from fandom to online, especially to places like the Well-not surprisingly, since many computer pioneers were also SF fans. Today, fandom survives on the web, where it is no doubt World Wide, and some very slick fanzines have segued into prozines. Are there still analog (paper) publications called fanzines? I haven’t heard that there are. That world has moved on. Today a twelve-year-old kid in Urbana has other ways to connect with alternative ideas, other worlds to explore. No doubt they are as exciting as fandom was for me. God knows what we would have given in 1958 for the web. To look through these old pages of Xero even today, and find Harlan Ellison right about “Psycho” when the world was wrong, and Blish taking on Amis, is to realize that in the mimeographed pages of a fanzine created in the Lupoff living room there existed a rare and wonderful discourse, and it was a privilege to be part of it.

Inmates at Brazil prison pedal for electricity – and their freedom [TODAY] – While this story frames it as a positive, it’s easily reframed as the tip of a dystopian scenario where the world is so destroyed that inmates are enslaved to produce the most basic of necessities. Black Mirror played out a dark version of this, in its second episode.

By pedaling the prison’s stationary bikes, the inmates charge a battery that’s used to power 10 street lamps along the town’s riverside promenade. For every three eight-hour days they spend on the bikes, Silva and the voluntary program’s other participants get one day shaved off their sentences. The municipal police contributed bicycles that had long been lingering in the lost and found, and neighborhood engineers helped transform them into stationary bikes and hooked them up to car batteries, donated by local businesses. Area entrepreneurs also pitched in the converter used to transform the battery’s charge into the 110 volts needed to power 10 of the cast iron street lamps that dot the riverside promenade. Every night just before sunset, a guard drives the charged battery from the prison, on the outskirts of town, to the downtown promenade. He hooks it up to the converter and a few minutes later the 10 street lamps begin to glow a soft white, like full moons suspended over the rushing waters of the river. Another guard comes in the morning to pick up the battery and ferry it back to the prison.

Chick Beer | America’s Beer for Women – Products that claim to be designed especially for women cloak themselves in empowerment and equality. Yet they easily ring false. Beyond issues of feminism, I see this as any type of design failure: not offering a specific understandable benefit that makes your promised experience tangible. In other words, why is this beer for “chicks?” Even if it was made by chicks, that’d be more than what they’re telling us here.

We brew Chick at America’s second-oldest brewery, located in beautiful southern Wisconsin. With over 160 years of experience, we know how to brew great beer. For centuries, beer has been created, produced and marketed by and to men. At Chick, we think that it’s time for a new choice. Chick Beer celebrates women: independent, smart, fun-loving and self-assured women who love life and embrace all of the possibilities that it has to offer. Above all, we think that beer is supposed to be fun! So enjoy! Grab a cool Chick and Witness the Chickness!”

The crayola-fication of the world: How we gave colors names, and it messed with our brains [Empirical Zeal] – Words are a culturally unique approach to categorizations. But some science folks have looked into identifying a universal, cross-culture map of colors.

There are plenty of other languages that blur the lines between what we call blue and green. Many languages don’t distinguish between the two colors at all. In the Thai language, khiaw means green except if it refers to the sky or the sea, in which case it’s blue. The Korean word purueda could refer to either blue or green, and the same goes for the Chinese word qƒ´ng. It’s not just East Asian languages either, this is something you see across language families. I find this fascinating, because it highlights a powerful idea about how we might see the world. After all, what really is a color? Just like the crayons, we’re taking something that has no natural boundaries – the frequencies of visible light – and dividing into convenient packages that we give a name.

Joel Hodgson on ‘Mystery Science Theater’ and Riffs – [NYT] – I love the insight into the process they used. As well, I am sick with jealousy over the folks that got to participate in a class, called RiffCamp2012, led by Hodgson. What could be more fun than that?

If “Mystery Science Theater” was part insult comedy aimed at movies, there was also something congenial in the show’s tone. (Perhaps it was the puppet robots, or that it was all being produced in Minneapolis.) Six writers had to deliver a 90-minute episode every week, Mr. Hodgson said, with 600 to 800 riffs per movie, “when all the pistons were firing.” In devising the lines, no reference (Bella Abzug, Roy Lichtenstein) was too outré or rejected initially, Mr. Hodgson said. As he tried to convey to the students at Bucks, it’s best to brainstorm nonjudgmentally first and figure out what’s funny later.

The Science of ‘Gaydar’ [NYT] – Gaydar is provably real, and the framework used by these scientists describes a couple of different ways that we cognitively process what we see as faces.

It’s widely accepted in cognitive science that when viewing faces right side up, we process them in two different ways: we engage in featural face processing (registering individual facial features like an eye or lip) as well as configural face processing (registering spatial relationships among facial features, like the distance between the eyes or the facial width-to-height ratio). When we view faces upside down, however, we engage primarily in featural face processing; configural face processing is strongly disrupted. Thus our finding clarifies how people distinguish between gay and straight faces. Research by Professor Rule and his colleagues has implicated certain areas of the face (like the mouth area) in gaydar judgments. Our discovery – that accuracy was substantially greater for right side up faces than for upside-down faces – indicates that configural face processing contributes to gaydar accuracy. Specific facial features will not tell the whole story. Differences in spatial relationships among facial features matter, too.

A Peek Inside The CIA, As It Tries To Assess Iran [NPR] – A cultural and process overhaul to help intelligence analysts see beyond the obvious conclusions. Applies to the analysis process in design research as well.

The post-Iraq changes at the CIA also involve new analytic techniques, highlighted in a “tradecraft primer” in use at the agency since 2009. The manual is now used at the Sherman Kent School, the agency’s in-house training institute for new analysts. The manual opens with a section on the “mind-set” challenge. “If you’re only looking at [an issue] through one narrow view of the world, you’re not looking at the whole picture,” says John, who teaches at the Kent School. revealed. “Your biases will get you things like a confirmation bias: ‘I’ve seen it before, so it must be happening again.’ Or an anchoring bias: ‘We’ve come up with that conclusion, and I think it’s true, and it’s not going to change.'” One exercise now in use at the CIA is called “Analysis of Competing Hypotheses.” Analysts who may be inclined toward one explanation for some notable development are forced to consider alternative explanations and to tally up all the evidence that is inconsistent with their favored hypothesis. “You’re looking for the hypothesis with the least inconsistencies,” says John, who’s been at the CIA for 34 years. “We call it the Last Man Standing approach.” Such exercises are employed throughout the CIA’s Directorate of Intelligence. Each office now includes a “tradecraft cell,” staffed by specialists whose mission it is to make sure their colleagues are using all the latest analytic techniques and challenging their own judgments.

To Profile or Not to Profile? : A Debate between Sam Harris and Bruce Schneier [Sam Harris] – Bruce Schneier’s stuff is pretty amazing. His command of logic and skills in debate make his essays and other appearances mandatory for thinking about design, systems, and of course the post-9-11 security- and attendant cultural-issues.

When implementing any human-based system, the interests of the people operating the system often don’t precisely coincide with the interests of those designing it. This is the principal-agent problem, and it manifests itself in your profiling system as the TSA agent who thinks “If I wave this person through without checking out the anomaly and he turns out to be a terrorist, it’s my ass on the line.” Because the cost to the agent of a false positive is zero but the cost of missing a real attacker is his entire career, screeners will naturally tend towards ignoring the profile and instead fully checking everyone. And the screener’s supervisor is unlikely to tell him, “Hey you need to ignore the next old lady that beeps,” because if he’s wrong then it’s his ass on the line. The phenomenon is more general than security; discretionary systems tend to gravitate towards zero-tolerance systems because “following procedure” is a reasonable defense against being blamed for failure.

A Simple Tool You Need to Manage Innovation [HBR] – You may have seen Ansoff’s Product Market Matrix (perhaps like me, without knowing its name); this is a nice evolution of that model.

In the lower left of the matrix are core innovation initiatives – efforts to make incremental changes to existing products and incremental inroads into new markets. Whether in the form of new packaging, or slight reformulations, such innovations draw on assets the company already has in place. At the opposite corner are transformational initiatives, designed to create new offers – if not whole new businesses – to serve new markets and customer needs. These sorts of innovations, also called breakthrough, disruptive, or game changing, generally require that the company call on unfamiliar assets and to develop markets that aren’t yet mature. In the middle are adjacent innovations. An adjacent innovation involves leveraging something the company does well into a new space. Adjacent innovations allow a company to draw on existing capabilities but necessitate putting those capabilities to new uses. They require fresh, proprietary insight into customer needs, demand trends, market structure, competitive dynamics, technology trends, and other market variables.

Meet Google’s search anthropologist [SF Chron] – While the article still has a bit of the wow-technology-companies-use-social-science-to-watch-people-use-stuff wide-eyedness we see in every popular press piece, I was intrigued by the nice exploration of the gulf between what some people reveal they need and what design changes make it into the product. It’s not a one-to-one match and the article speaks to that reasonably well.

Google has hundreds of millions of users, each with different needs, working styles and levels of search competence. Every change for one subset – like those who occasionally use advanced search – comes at a cost for others – like the vast majority of people who never use it and don’t want it cluttering up the main page. Striking the right balance for the greater good requires listening to the data – and, of course, to the users themselves. “That particular interview didn’t finish off the painting,” Russell said. “But every interview helps fill in a little bit more of the canvas.”

Why Storytellers Lie [The Atlantic] – “Lie” is a perfect headline-grabbing word and it probably pays to read the piece with a less judgmental take on what people tell us. There are many situations that are lies but in research it’s our job to seek a number of possible truths and understand why what we hear may not always be the same as what we identify as true.

Sinister as that may sound, therapy likely helps many of us feel better at least in part because it encourages us to become less truthful autobiographers. As studies have shown, depressives tend to have more realistic-and less inflated-perceptions of their importance, abilities, and power in the world than others. So those of us who benefit from therapy may like it in large part because it helps us to do what others can do more naturally: to see ourselves as heroes; to write (and re-write) the stories of our lives in ways that cast us in the best possible light; to believe that we have grown from helpless orphans or outcasts to warriors in control of our fate…We should remember how much we all have a tendency to fictionalize, whether we realize it or not. We like stories because, as Gotschall puts it, we are “addicted to meaning”-and meaning is not always the same as the truth.

Clickers Offer Instant Interactions in More Venues [NYT] – This continues to be an almost-trend; the desire/opportunity/ability to “like” stuff IRL (“in real life”) the way we do on Facebook (see a previous example here).

The delighted shouts from middle-schoolers and seniors alike suggest that neither group is accustomed to having its opinions solicited. But with a clicker, “suddenly their voices are important,” said Professor James Katz, the director of the Center for Mobile Communication Studies at Rutgers. “If people feel their opinions really count, they’ll be happy and likely to give more opinions.” The dynamic of social comparison – understanding where you stand relative to your tribe – is also a draw. Clicker software satisfies that curiosity by immediately displaying a bar graph of responses in the room. “This is a new form of transparency for crowd psychology,” he said. He added some cautions about using clickers, also called audience response systems. In a society in which checking the crowd’s opinion becomes the norm, Professor Katz said, taking risks or relying on one’s instincts may be devalued. “Those who want to strike out in new directions and challenge the sentiments of a crowd, like artists and writers, have an additional burden with this technology because they can know that no one takes comfort in their vision,” he said. “There goes the Great American Novel.”

The Wizard of Oz Focus Group – Footage from an early focus group for The Wizard of Oz. ‘Nuff said.

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What Makes People Share Information? [Mozilla UX] – The Mozilla UX team is doing a nice job at sharing their inquiries, their methods, their artifacts and their thinking behind all of ’em.

We’re starting another research study this week. We’re interviewing 8 users in their homes, for 90 minutes each, to understand how people define their online life. It’s purposely broad as we’re trying to learn more about how people discover and organize websites from both online and offline sources. It wouldn’t be a successful interview without some artifacts to help us collect this data, so we came up with a two fun activities – the timeline and “me in the middle”. At the beginning we’ll start with a simple timeline and have the participants walk us through their yesterday – what they did, where they where and we’ll prompt for what tools and devices they used – but that is just a way to get all the raw data on paper quickly. What we are really after is their stories.

Robots Ate My Job [Marketplace] – “Robot” is a bit of a red herring…the series is really an investigation of automation, when we interact with other devices instead of a human. Not sure there are too many surprises here but it’s still great to have this topic receive some focused attention.

Special Correspondent David Brancaccio takes us on a week-long series on air, online and on social media, called “Robos Ate My Job” to explore how technology is impacting the future of jobs in America. Find out who’s winning and who’s losing at the hands of the robots.

The Strange Art of Picking a TV Title [The Hollywood Reporter] – I’d be interested in knowing if the TV people design for nicknaming. Battlestar Galactica comes BSG among the cognoscenti. Does that little hook let people take ownership as the narrative pulls them in? Around my house we call “The Simpsons” by its shorter form “Simpsons.”

Would Friends have been the same hit had NBC executives approved its original title, Six of One? Would Lost have lasted six seasons with its earlier name, Nowhere? And would Grey’s Anatomy be able to charm nearly 12 million weekly viewers had it remained Surgeons? These are the questions now haunting studio and network executives as they look to attach the perfect title — catchy, but not cheesy; clever, but not confusing; inclusive, but not vague; provocative, but not inappropriate — to their crop of pilots in contention for the fall schedule. Producers and executives agree that getting a title right is more important than ever given the increasingly crowded and fragmented television landscape, where standing out is as important as telegraphing what a show is about. And while a great title can’t carry a poor show, it can get an audience to show up, which is why networks and studios have been known to rely heavily on focus groups and the occasional consulting firm.

Alphabet Soup [More Intelligent Life] – More on the ‘how does stuff get named?’ theme. Ever dine at QV? Me neither.

Some names come out of the blue. While seeking inspiration for his new London venture in 1926, an Italian restaurateur called Pepino Leoni saw a poster for the 1925 film “Quo Vadis”. The restaurant that bears its name can still be found in Soho. In 2002, about to open a place specialising in French food, the British chef Henry Harris was forced into creative thinking by his signmaker. “He said if we didn’t come up with a name right then, we wouldn’t have a sign in time. So I put together a long list of French words, including a few writers as fillers: Beaumarchais, Moli?®re, Racine-Going through them, we went, ‘Crap, crap, crap’ until we reached Racine and someone said, ‘Racine, of course, French for root. Absolutely brilliant.’ So there it is. Both interpretations are true.” The restaurateur Will Smith explains the origin of Arbutus, in central London, thus: “We discovered there used to be an arbutus, or strawberry tree, around the corner in Soho Square. The name felt good and sounded great. It was a bit like naming a child. At first, people went, ‘Eh?’ but soon said ‘That’s interesting’ and accepted it. Also, arbutus fruit have a culinary application in Portugal, where it is made into a spirit.” So does Arbutus sell arbutus spirit? “No.”

The Personal Analytics of My Life [Stephen Wolfram Blog] – I was pretty surprised to see this was just about his email. Email is one lens into someone’s life, but it doesn’t provide much detail into what you are doing when you aren’t using email. I was hoping for something along the lines of the good ol’ Americans Use of Time Project that took a broader look. The title is definitely an overreach.

What is the future for personal analytics? There is so much that can be done. Some of it will focus on large-scale trends, some of it on identifying specific events or anomalies, and some of it on extracting “stories” from personal data.
And in time I’m looking forward to being able to ask Wolfram|Alpha all sorts of things about my life and times-and have it immediately generate reports about them. Not only being able to act as an adjunct to my personal memory, but also to be able to do automatic computational history-explaining how and why things happened-and then making projections and predictions. As personal analytics develops, it’s going to give us a whole new dimension to experiencing our lives. At first it all may seem quite nerdy (and certainly as I glance back at this blog post there’s a risk of that). But it won’t be long before it’s clear how incredibly useful it all is-and everyone will be doing it, and wondering how they could have ever gotten by before. And wishing they had started sooner, and hadn’t “lost” their earlier years.

‘Brogrammers’ challenge coders’ nerdy image [SF Chronicle] – It’s a bit of a silly story that turns a catchphrase into a cultural trend, but of course there’s something happening to drive the growth of the catchphrase. Sad that flipping the nerd stereotype reveals a sexist one.

Tech’s latest boom has generated a new, more testosterone-fueled breed of coder. Sure, the job still requires enormous brainpower, yet today’s engineers are drawn from diverse backgrounds, and many eschew the laboratory intellectualism that prevailed when semiconductors ruled Silicon Valley. At some startups the pendulum has swung so far in the other direction that it’s given rise to a new title: brogrammer. A portmanteau of the frat-house moniker “bro” and “programmer,” the term has become the subject of a Facebook group joined by more than 21,000 people; the name of a series of hacker get-togethers in Austin, Texas; the punch line for online ads; and the topic of a humorous discussion on question-and-answer site Quora titled “How does a programmer become a brogrammer?” (One pointer: Drink Red Bull, beer and “brotein” shakes.) “There’s a rising group of developers who are much more sociable and like to go out and have fun, and I think brogramming speaks to that audience,” said Gagan Biyani, co-founder and president of Udemy, a San Francisco startup that offers coding lessons on the Web.

Mr. Peanut’s Alter Ego Leads Kraft Into Planters Butter [Bloomberg] – Surprising not to see any mention of Kraft Peanut Butter, the Canadian product that pretty much defines peanut butter in that market.

Mr. Peanut has a stunt double. Sporting a goatee, aviator sunglasses and overconfidence, “Doug” performs death-defying feats that always end the same way: with him getting crushed and turned into peanut butter. Doug’s daredevil act is part of Kraft’s move into the crowded U.S. peanut butter market. In what may be the most overdue brand extension in history, Kraft is using the 100- year-old Planters brand to spark growth in its mature grocery business. Kraft is targeting adults, who consume two-thirds of the $1.8 billion of peanut butter sold in the U.S. each year, Kraft was looking for an adult mascot and settled on Doug, voiced in Web ads by Kevin Dillon in an homage to the hapless Johnny Drama character he played on HBO’s “Entourage” series. “Peanut butter was a natural extension,” Schmelter said. The new spread and Peanut Butter Doug, as he is formally known, are signs Kraft is getting more aggressive with the grocery business, said Alexia Howard, an analyst for Sanford C. Bernstein & Co. in New York.

Internet Archive’s Repository Collects Thousands of Books [NYT] – Digital technology allows rapid content creation, and creates interesting archiving challenges. First all the digital data was worth preserving. Then digital was a method to archive the physical world. Now we’re going all-in and trying to archive the physical world itself. Seems like a setup for a Steven Wright joke (didn’t he describe his full-scale map of the US and the problems he had folding it?).

“We want to collect one copy of every book,” said Brewster Kahle, who has spent $3 million to buy and operate this repository situated just north of San Francisco. “You can never tell what is going to paint the portrait of a culture.” As society embraces all forms of digital entertainment, this latter-day Noah is looking the other way. A Silicon Valley entrepreneur who made his fortune selling a data-mining company to Amazon.com in 1999, Mr. Kahle founded and runs the Internet Archive, a nonprofit organization devoted to preserving Web pages – 150 billion so far – and making texts more widely available. But even though he started his archiving in the digital realm, he now wants to save physical texts, too. “We must keep the past even as we’re inventing a new future,” he said. “If the Library of Alexandria had made a copy of every book and sent it to India or China, we’d have the other works of Aristotle, the other plays of Euripides. One copy in one institution is not good enough.” Mr. Kahle had the idea for the physical archive while working on the Internet Archive, which has digitized two million books. With a deep dedication to traditional printing – one of his sons is named Caslon, after the 18th-century type designer – he abhorred the notion of throwing out a book once it had been scanned. The volume that yielded the digital copy was special. And perhaps essential. What if, for example, digitization improves and we need to copy the books again?

Myq Kaplan Gives Birth to a Stand-Up Joke [NYT] – The prototype/test-with-users/iterate process of designing a joke.

The first week is arguably the most creative in the life of a joke. For Mr. Kaplan it’s all about generating ideas. What could explain this jacket convention? Maybe, he speculated, jackets were once very cheap and, as he would later say onstage, “men wore seven coats out, hoping it wasn’t an eight-puddle day.” He also decided that the modern equivalent was leaving the toilet seat down. All these ideas were transformed into jokes as the bit expanded. Setups shrank. Punch lines multiplied. The jacket over the puddle soon became one of several examples of chivalry that began with his pantomiming opening a door after asking the audience: “Does it detract from chivalry if, when opening a car door for a lady, I say, ‘Chivaaalry!'” He dragged out the last word in the self-satisfied voice of a magician introducing his assistant. A coarse joke about chivalry during sex replaced the homeless-man line. By early January Mr. Kaplan’s rhythm became more assured and moseying, lingering on pauses, finding extra laughs between punch lines. His typical stage pose – leaning back, his free hand placed gently on his stomach as if he were pregnant – became looser, adding touches of showmanship. It didn’t matter where he performed (clubs, restaurants, even a hostel), chivalry always worked. The focus now was on getting the right laughs. It was important, he thought, to get a big one right at the start with his car-door opening, and in paring it down, he turned a question (“Does it detract from chivalry…”) into a statement. Later, he brought back the question. Laughter marginally improved.

P&G gets innovative [Cincinnati.com] – The process behind Tide Pods includes lots and lots of research such as “talking” to 6,000 consumers. It appears this research was all done in simulated environments. I am bemused by the willing self-deception that if you put a couch in a lab, it makes the research contextual. I’d like to see P&G watching people do laundry in their real, non-idealized, messy, distracted, semi-functioning environment. Because then maybe you’d get takeaways richer than “Most laundry-doers are looking for a way to get it done faster.”

Inside the Beckett Ridge “home,” P&G researchers interviewed regular people as they sat in the comfortable couches of a mock family room or at the counter of a mock kitchen. They did the wash in a fully functioning laundry room. Through it all, they were videotaped and audiotaped, so P&G can capture how the wash gets done in a real-world setting…Back at Beckett Ridge, researchers worked on the packaging and the store display. Inside the “grocery store” with its six aisles, two checkout lanes and a self-scan lane, cameras are everywhere, recording how shoppers shop. The video feed can be streamed to any P&G Intranet site so questions and comments can be called in.

Never Too Early Movie Predictions – Sure, if we care at all, we’re still digesting the most recent Academy Awards. But forgot about 2012, this site has predictions through 2017. Sheesh, I haven’t seen any of these movies! Another moment where the corners of the Internet remind you that everyday life is filled with some genuine science fiction moments.

2015 Oscar Best Picture predictions
1. Noah
2. Citizen Hughes: The Power, The Money And The Madness
3. Churchill And Roosevelt
4. Avatar 2
5. The $700 Billion Man
6. The Color Of Lightening
7. Serena
8. Americana

Young Women Often Trendsetters in Vocal Patterns [NYT] – I had missed the original “vocal fry” hubbub a few months back, but I also enjoy how this article reframes young-female speech into a positive, leading-edge anthropological act.

Girls and women in their teens and 20s deserve credit for pioneering vocal trends and popular slang, adding that young women use these embellishments in much more sophisticated ways than people tend to realize. “A lot of these really flamboyant things you hear are cute, and girls are supposed to be cute,” said Penny Eckert, a professor of linguistics at Stanford. “But they’re not just using them because they’re girls. They’re using them to achieve some kind of interactional and stylistic end.” The latest linguistic curiosity to emerge from the petri dish of girl culture gained recognition in December, when researchers from Long Island University published a paper in The Journal of Voice. Working with what they acknowledged was a very small sample – recorded speech from 34 women ages 18 to 25 – the professors said they had found evidence of a new trend among female college students: a guttural fluttering of the vocal cords they called “vocal fry.” A classic example of vocal fry, best described as a raspy or croaking sound injected (usually) at the end of a sentence, can be heard when Mae West says, “Why don’t you come up sometime and see me,” or when Maya Rudolph mimics Maya Angelou on SNL.

Plastic Surgeons See iPhones Increase Demand for Cosmetic Procedures [Austin-Weston Center for Cosmetic Surgery] – It’s hard not to be cynical about this “press release” in which plastic surgeons tie the need for their services to a particularly hot tech brand. If you do this (the wrong way, at least) in China, you can get into trouble!

“Patients come in with their iPhones and show me how they look on [Apple’s video calling application] FaceTime,” says Dr. Sigal. “The angle at which the phone is held, with the caller looking downward into the camera, really captures any heaviness, fullness and sagging of the face and neck. People say ‘I never knew I looked like that! I need to do something!’ I’ve started calling it the ‘FaceTime Facelift’ effect. And we’ve developed procedures to specifically address it.” (via Kottke)

draw me in – Jeff Johnson’s quest to become a comic book extra. The best summary of the project – yet another example of the collapsing gulf between producer and consumer comes from this Wired article (quoted below).

Popping up in nearly 30 comic books, he has become the industry’s Waldo-a lurking stowaway who has managed to hijack the unlikeliest panels. “It’s the ultimate bragging right to go into a comic store and pick up a book you’re in,” says Johnson, a 30-year-old Kmart electronics clerk from Leavenworth, Kansas. His infamous glasses-and-goatee mug has been zombiefied (The Walking Dead), digitized (Tron: Betrayal), and placed alongside Sinestro (Green Lantern Corps), thanks to his ceaseless lobbying and the cooperation of artists. The idea sprang from a 2006 FHM contest in which entrants sent pictures of themselves in homemade costumes of villains; the winner (if you want to call it that) was drawn into Ultimate X-Men. Johnson didn’t want to dress up, so instead he handed out DrawMeIn flyers at Comic-Con, after which penciler Ryan Ottley worked him into Invincible.

Why You’re Doing Customer Research All Wrong [Inc.] – It comes as no surprise that many innovative ideas hit the cutting room floor before ever seeing the light of day in consumer testing. The author suggests that too many great ideas don’t get chosen for testing and this is where the problem lies. While I agree that this is a grave problem for customer research, it’s not nearly as reprehensible as the omission of consumers from ideation sessions, and the failure to converge in the ideation process. In fact, I’d argue that the problem could be averted with two steps upstream in this process. First, start with the end in mind when planning a brainstorming session and invite customers and executives to help generate stakeholder-inspired ideas. Secondly, make sure those ideas get clustered and prioritized before anyone leaves the room. Ideation should include both divergent and convergent thinking! This results in more collaborative value-added ideas and less ‘intuitive’ choices about which ones merit further testing.

Affinnova studied 100 testing campaigns that its clients had done in the past. Typically the testing process went like this: A company came up with a long list of potential ideas to test, whittled it down using mostly executives’ intuition, and then tested the much shorter list of ideas. Affinnova, on the other hand, took the initial brainstorming list and tested everything on it, presenting the ideas in groups and asking participants to select their favorites.

Looking To Hire And Keep Great Innovators? Focus On The 3 Rs [Co.Design] – When companies look inward in a quest for amping up their innovation capabilities, they undoubtedly see the potential of their human resources. The three Rs of getting and keeping innovative employees are Recruiting, Retraining and Rewarding. Given the very premise of the article a fourth R, Reflection, seems mighty important. While the ROI (yikes, another R word!) of a strategic debrief may be hard to justify in some cases, the cost of ignoring valuable lessons learned from experience can be catastrophic. Consider how many times companies learn the same lessons over and over again. It’s Ridiculous. Besides, a healthy organization that engages its employees in regular reflection is likely to keep those folks feeling engaged, valued and loyal, thereby reducing the need to look outside for more innovators.

Innovation relies on people more than other processes. This reliance on employees, management, and executives in an organization requires that the “right” people are attracted, and then given the appropriate tools and techniques for a sustained innovation success. Their passions and capabilities also must be ensured to align with the needs and expectations of the firm.

Building Self-Control, the American Way [New York Times] – Although this article is focused on parenting strategies for cultivating self-discipline, I think the lessons can be applied to nurturing innovative thinkers. This article talks about the importance of play in allowing children to practice and develop skills like self-control, self-esteem and social interaction. Companies who rely on their people to continually generate creative ideas should explore opportunities for productive play experiences that challenge and nurture their employees’ essential abilities to manage themselves through intrinsic motivation.

Fortunately for American parents, psychologists find that children can learn self-control without externally imposed pressure. Behavior is powerfully shaped not only by parents or teachers but also by children themselves. The key is to harness the child’s own drives for play, social interaction and other rewards. Enjoyable activities elicit dopamine release to enhance learning, while reducing the secretion of stress hormones, which can impede learning and increase anxiety, sometimes for years.

Dry your eyes with an eBay for the broken-hearted [Telegraph] – There’s an interesting idea here; I’m not sure exactly why this sort of items deserve their own ecommerce site; is the narrative sufficiently appealing for buyers and sellers to replace an established player like eBay? I’d suggest they get their story straight, the site says “Never Liked It Anyway is a place where once loved gifts from once loved partners get a second chance.” If the gifts were indeed once-loved then the site’s title is not very accurate. Or maybe this is something I’d have to be a woman to understand.

The bride ditched at the altar hardly wants to save her wedding dress for a later date, while angry ex-wives are unlikely to keep the diamond earrings from a cheating husband. How about selling off those expensive gifts? A new website, NeverLikedItAnyway.com, is helping dumped girlfriends and jilted brides get emotional closure – and a bit of cash to ease their heartbreak. The global site, set up by New York business consultant Annabel Acton, 28, is an eBay for the broken-hearted. Users upload an image, description and “break-up price” for their item, as well as a sob story of how they came to be getting shot of it online. From engagement rings and wedding dresses to the detritus of a cancelled wedding day, spurned women are flocking to sell their unwanted goods.

Find puppy love (cats too) through Meet Your Match [AP] – As Internet dating tips fully from losers-last-refuge to lovers-log-on, it becomes a metaphor, albeit a tortured one, for other types of services. Weren’t we screening for a good match in adopting pets a long time ago? Sounds like they have streamlined the approach, but the idea is probably strong enough to stand on its own without leveraging online dating. Although maybe that’s the journalist looking for a V-Day angle?

Meet Your Match was designed by Emily Weiss, vice president of shelter research and development for the American Society for the Prevention of Cruelty to Animals. Potential adopters answer 19 questions on subjects such as whether they want a playful or laid-back pet, how their animal will spend its days and how they will spend together time with their new dog or cat. For the pet evaluation, animals are put in a room in front of a camera. Staff members watch how quickly they settle, lie down, curl up and what else they choose to do. They watch the animals play and interact. People and pets are assigned a color – green, orange or purple – and one of three categories in each color category.

Dogs are watched for friendliness, playfulness, energy level, motivation and drive. A dog might be a laid-back couch potato, a curious busy bee or an action hero go-getter, Weiss said. Green is for dogs who like to be physically and mentally engaged, orange for middle-of-the-road dogs who enjoy regular activity and interaction, and purple for dogs who are easygoing, Cats who test green thrive on adventurous, carnival-style living. Orange is for go-with-the-flow pets, while purples require a less exciting, library-like home where they can be nothing more than a love bug, Weiss explained.

Merope Lolis tested at the ASPCA’s Adoption Center as a good fit for a purple love bug – a cat that would be on its own much of the day. But she fell in love with a beautiful calico cat before realizing that it was a “frisky cat who was going to need lots of attention when I wasn’t available. I found that information to be very useful to me,” Lolis said.

Jevons paradox [Wikipedia] – These counter-intuitive principles are handy to collect as frequent reminders that the world is a complex system of complex systems, and our presumptions about interventions leading to predictable outcomes are hopelessly naive.

The proposition that technological progress that increases the efficiency with which a resource is used, tends to increase (rather than decrease) the rate of consumption of that resource In 1865, the English economist William Stanley Jevons observed that technological improvements that increased the efficiency of coal-use led to the increased consumption of coal in a wide range of industries. He argued that, contrary to common intuition, technological improvements could not be relied upon to reduce fuel consumption.

Are You Learning as Fast as the World Is Changing? [HBR Blog Network] – Innovation is about the new. It begins with new thinking and typically involves learning new things and being exposed to new ideas. Through our self-funded study, the Omni project, we describe this challenge to keep up with the pace of possibilities in the Transformations theme. Here the author suggests three “habits of mind” (diverse sources of inspiration, copy success from other industries, and collaboration) that promise to keep you learning as fast as the world is changing.

Today, the challenge for leaders at every level is no longer just to out-hustle, out-muscle, and out-maneuver the competition. It is to out-think the competition in ways big and small, to develop a unique point of view about the future and help your organization get there before anyone else does. Which is why a defining challenge of leadership is whether you can answer a question that is as simple as it is powerful: Are you learning as fast as the world is changing?

The human factor in service design [McKinsey Quarterly] – The customer service landscape is continually evolving and responding to the winds of technological change and floods of social media. Here, three company stories illustrate different ways to think about the human side of service interaction. The article suggests that you ask yourself three questions to diagnose opportunities for improvement: How human is your service? How economic is your service? Can your people scale it up? The only question I’d add is: How do you know? since this line of inquiry into the design of services is fueled by research with humans both inside and outside the organization.

When putting together services that are economically attractive and grounded in a good understanding of what motivates customers, companies shouldn’t overlook their own employees-the other human beings involved in a transaction. Companies give themselves a big edge when they design service processes that a widely distributed workforce can easily adopt, understand, automate, and execute.

Let’s Debunk 4 Myths About How Great Companies Innovate [Co.Design] – This “mythbusting” article delivers a punchy dose that dispels any notion that innovative companies are fueled solely by visionary leaders, industry competition, market mimicking, and luck. It appears that we have no excuse not to innovate.

A growing base of consumers with new expectations and new demands only fuels the fire for more products and services. Firms that claim to be fast followers are often merely just followers. As a firm grows and matures, its bureaucracy, decisions, and approvals inhibit its ability to bring a new product to market quickly. The company can’t respond fast enough to innovators or consumer demands. In this period of rapid change and global competition, innovation isn’t a “nice to have” but an important core competence; those firms that can’t keep up will inevitably perish.

Not Quite Smart Enough [NYT] – Smart appliances are back, yet again! Engineers are crammed atop happily dumb products because, well, because they can. The classic of course is the Smart Fridge, the result of jetpack-denied technologists channeling their rage. We’ve heard the use cases over and over again, we aren’t that interested (are we?) but comically, that doesn’t seem to stop them. From past work, I believe there some wonderful opportunities for technology to have a meaningful impact in domestic chores, but this repetition of an undesirable product just isn’t it. Bonus funny/sad: Mike Kuniavsky’s 2008 blog post looks at the history of these ridiculous things. /SP

Still, there are differences in what is offered this time around – especially in the role of smartphones, which were not widely on the market a decade ago. In addition, even if the idea of a connected home, controlled by a smart electrical grid, is years off, it is more than just a pipe dream. For now, though, manufacturers are promoting the high-tech gizmos on their smart appliances, rather than focusing on the potential for being a cog in a smart grid. Samsung offers a French-door refrigerator with an LCD screen and its own apps, allowing consumers to check the weather, browse the Web for recipes, listen to music and keep tabs on what is in the refrigerator. The 28-cubic feet, four-door refrigerator costs about $3,500. LG is introducing a refrigerator that allows consumers to scan a grocery receipt with their smartphone so that the refrigerator can track what is inside. So if you buy some chicken, for instance, the refrigerator will keep tabs on when you bought it and tell you when it is about to expire. If you have chicken, broccoli and lemons in your refrigerator, it will offer recipes that include those three ingredients, even narrowing recipes based on specific dietary needs and goals. Several manufacturers are introducing washers and dryers equipped with Wi-Fi that alert consumers on their television or smartphone when a load is done, and gives them the option of fluffing towels for another 10 minutes or adding a rinse cycle. LG’s robotic smart vacuum can be told, again, through a smartphone, to clean up the living room. And since it’s equipped with a built-in camera, its owner can secretly watch what the nanny is doing, too.

Tenured Professor Departs Stanford U., Hoping to Teach 500,000 Students at Online Start-Up [The Chronicle of Higher Education] – Last week we explored the innovative physical learning environment at the Swedish Vittra school. This week we learn that the future of educational institutions may involve abandoning the halls of the academy entirely in favor of virtual pedagogy and entrepreneurial ventures. Is the university destined for obsolescence? Freelance online classes challenge the value proposition (and often prohibitive cost) of a university degree by offering affordable alternatives that connect teachers who are motivated to share knowledge with students who are eager to learn and apply it, regardless of location. This reminds me of a recent Kickstarter project I funded called Don’t Go Back to School: A handbook for learning anything. For $25 I am getting a whole course and textbook on independent learning. Bargain! /TC

During his talk, Mr. Thrun explored the origins of his popular online course at Stanford, which initially featured videos produced with nothing more than “a camera, a pen and a napkin.” Despite the low production quality, many of the 200 Stanford students taking the course in the classroom flocked to the videos because they could absorb the lectures at their own pace. Eventually, the 200 students taking the course in person dwindled to a group of 30. Meanwhile, the course’s popularity exploded online, drawing students from around the world. The experience taught the professor that he could craft a course with the interactive tools of the Web that recreated the intimacy of one-on-one tutoring, he said.

Interactive film, Bear 71, blurs lines between wild and wired [Montreal Gazette] – News articles on this work, currently showing at Sundance, have difficulty classifying it. Is it a film? A documentary? An interactive experience? Multi-media project? All-encompassing digital experience? An interactive film? Akin to Steve’s comments on smart-appliances above, the interactive multi-media experience has also been around for awhile – remember ye olde CD-ROM? This project, however, is doing more than just using technology to give viewers some ownership and direction in the story-telling. The film-makers seem very tuned in to the philosophical implications of inserting all this technology into a very natural environment, and conscious of the irony of their ambition to use technology to bring us closer to our animal state, despite their claims that technology is the very thing drawing us away from that state. Bear 71 official site. /JN

Enter Jeremy Mendes, a Vancouver-based artist and three-time Webby Award winner with a special talent for interactive work. “I drove out to Alberta and met Leanne [Allison], and when I saw these images, I knew right away that it was bizarre: It was surveillance equipment, essentially. These are the same cameras we use on ourselves. They’re the same cameras in Times Square and 7-11,” says Mendes. “I thought, ‘This is a technology story about us and this bear.'” “We prepared an outline and did all the research, and realized this was a story about communication. It’s about the communication humans use, and the communication animals use,” says Mendes… Call it the natural bulletin board, or deciduous Internet, but the scents tell each animal’s story to other animals – very much the same way we use Facebook of Twitter to keep tabs on other humans. “Humans probably had the same ability to understand that information before technology removed us from the natural world,” says Allison…It’s such a different approach to filmmaking and art, that it may take a while for the average Joe or Jane to take it all in, but that’s kind of the point: We’re only half-awake to our animal nature, and all our ambient technology only serves to shove us deeper and deeper into a state of instinct denial.