ChittahChattah Quickies
July 29th, 2009
- Paul Graham on the "social norm" problem with the Segway – This is a point I made in my interactions column "Some Different Approaches To Making Stuff" – Kamen is the genius who got it wrong, because he focused only on technology and not on culture and behavior.
"The Segway hasn't delivered on its initial promise, to put it mildly. There are several reasons why, but one is that people don't want to be seen riding them. Someone riding a Segway looks like a dork.
My friend Trevor Blackwell built his own Segway, which we called the Segwell. He also built a one-wheeled version, the Eunicycle, which looks exactly like a regular unicycle till you realize the rider isn't pedaling. He has ridden them both to downtown Mountain View to get coffee. When he rides the Eunicycle, people smile at him. But when he rides the Segwell, they shout abuse from their cars: "Too lazy to walk, ya fuckin homo?"
Why do Segways provoke this reaction? The reason you look like a dork riding a Segway is that you look smug. You don't seem to be working hard enough."
- Like Nike+ for happiness, iPhone app is data collection for PhD thesis – "At repeated periods throughout the day you'll be pinged by your iPhone either by email or by SMS, and prompted to answer a short one-minute survey. This one asks how happy you are, what you're doing (yes, "making love" is an option, though hopefully it's an activity you'd prioritize over doing some science) whether you exercised recently, whether you're alone, who you're talking to and what you're thinking about." Essentially a "beeper study" but somehow a more viral story ("iPhone"!) than normal.
- 'True Blood' Beverage – "Inspired by HBO's hugely successful vampire drama series, True Blood, Omni Consumer Products struck a deal with the network's licensing division to releasing 'Tru Blood' the actual beverage..a drinkable product inspired by a beverage meant to taste like blood so that fake vampires from a pay-cable TV show can survive without having to resort to feasting on humans."
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appearance, apps, beverage, blood, culture, design, drink, fake, fantasy, genius, gesture, happiness, HBO, innovation, interactions, iphone, kamen, language, narrative, norms, pretend, product, psychology, reality, research, segway, simulation, society, success, tracking, trends, tv, vampire
ChittahChattah Quickies
January 22nd, 2009
- Dean Kamen: Be A Genius and Get It Wrong – This Esquire profile of Dean Kamen nicely supports with what I wrote in a previous interactions column (Some Different Approaches To Making Stuff).
"A process that usually begins with Kamen fixating on a pressing human need and following his nose with little regard for precedent or practicality. One day he saw a man in a wheelchair struggling to get over a sidewalk curb. Instead of trying to build a better wheelchair, he asked himself what that man really needed. To be able to go up stairs, to cross rough terrain, to rise up and look normal people in the eye. [The solution:] Wheels that could spin back and forth so precisely and so fast, you could balance on just two of them.
He made the iBOT come true. It's an amazing accomplishment, but the practical issues still dog him — at $26,100, it costs way too much for most wheelchair users. Same with the Segway, which he put $50 million of his own money into before giving any serious thought to the problem of selling it."
Get our latest article: Some Different Approaches to Making Stuff
October 25th, 2008
My latest interactions column, Some Different Approaches to Making Stuff, has just been published.
I propose an incomplete framework for how companies go about making stuff (products, services, miscellaneous). In characterizing this as incomplete, I hope to hear about other approaches that will flesh out the framework.
- Be a Genius and Get It Right
- Be a Genius and Get It Wrong
- Don’t Ask Customers If This Is What They Want
- Do Whatever Any Customer Asks
- Understand Needs and Design to Them
Get a PDF of the article here. To receive a copy of the article, send an email to steve AT portigal DOT com and (if you haven’t given us this info before) tell us your name, organization, and title. We’ll send you a PDF.
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article, basketball, column, customers, dean kamen, design, framework, interactions, kamen, nba, research, segway