Posts tagged “mexico”

Sean’s War Story: Pockets full of cash

Sean Ryan, a corporate ethnographer, reflects on a fieldwork experience where he learned first-hand some crucial lessons when going into another country: pre-recruit participants, and do some basic homework about where you are going.

It was back in my early days as an ethnographer. I was still a young pup in the field, doing consulting projects. I was teamed up with an Elder Anthropologist – a Puerto Rican woman who lived in Guadalajara, named Luz. We were doing a project for a major pharma company who had just had great success with a new oral care product, so they thought they would try an ethnographic exploration to uncover any other unmet needs. I think their aspirations at the time were something like “We want the next $500 million consumer product!” Luz and I were to visit two field sites in Mexico: Guadalajara and Tijuana. Living in Los Angeles, I was relatively close to the border and it wasn’t yet seen as that dangerous to go to Tijuana (i.e., no Mexican mafia drug lord street battles…at least you didn’t read about them in the papers everyday). But I still had my reservations, not possessing any potent Spanish language skills (outside of the slang I had picked up from bartending in a Mexican restaurant in Long Beach).

Having only been to Tijuana once to explore the finer points of Avenida Revolución (read: drinking tequila shots with college kids and having my head shaken back and forth by a woman with a whistle), I had no real frame of reference for doing fieldwork in TJ. As I quickly learned, neither did my counterpart Luz. She had some relatives in TJ, but had never done fieldwork there. And so we made what we later realized was a critical error in not pre-recruiting participants before we went into the field. Upon arriving in Tijuana we quickly found ourselves literally approaching people in the streets, in shops, etc. to ask about their oral care routines (a strange encounter for the locals I’m sure). While this has all the hallmarks of classic guerrilla recruiting it’s never a comfortable situation to be in, especially in a foreign country. Luz was doing her best to recruit people while I stood by idly awaiting our field day fate.

Eventually we started to have some success…or so we thought. One woman who worked in a nice department store in downtown TJ offered to let us come to her home after work. We got her contact info and told her we would see her that evening. We were offering $150 in US cash (this was more than 10 years ago) to interview the participant and observe their oral care routines. This, no doubt, was more than substantial for an incentive. So we were quite confident that we would have no problems grabbing participants on the fly. That evening, we made our way to this woman’s house via an old Crown Victoria station wagon taxi (with the suicide seats facing out in the back). Once we got to her town we approached the participant’s door and gave it a confident knock…but nobody answered. We waited a few minutes longer and knocked again…still no answer. This was before mobile phones, so we couldn’t exactly call this woman on her cell. We sat and waited for 15 minutes, but then realized that our day was quickly wasted on a participant who, for whatever reason, decided she did not want to do the study (Perhaps she thought the $150 was too good to be true?). In a moment of desperation, Luz decided to frantically go door-to-door in this small community, hoping for a shot at someone’s teeth and mouth. But to no avail.

This disastrous field trip continued. The next day we tempted fate again by preying on another unsuspecting citizen of Ciudad Tijuana. Once again, we arranged to go visit a shopkeeper’s home later in the evening. Once again, we had no idea where exactly our little field visit would take us. And once again we crammed ourselves into an old Crown Victoria station wagon. This time we were left off at what appeared to be a small village of Gypsies. It was, in fact, just a typical working class abode on the outskirts of the city. I brazenly brought out my Sony DV camera with the Carl Zeiss lens and began filming the local scene as we walked through the streets to find the right home. We were very excited to actually find the participant’s home and then to actually find her in her home!

It was a very interesting interview: the participant was a mother of two, a 9-year-old daughter and a 6-year-old son. We observed their oral care routines, which consisted of going out to the backyard to gather water from a large plastic drum (as there was no running water), after which the children vigorously brushed their teeth with your standard run-of-the-mill Colgate toothpaste and toothbrush. When we paid the mother $150 (US) cash at the end of this encounter, her eyes lit up. I realized at that moment that this was probably more money than they made in a month. And so we broke another field rule: understand your surroundings and pay participants appropriately based on the context. But there was bit of a feel-good moment here too; the client could clearly afford the incentive money, so it was no skin off of their backs.

After this first round of field visits in Tijuana we came back about a month later for a second round, with different participants. We interviewed a relative of Luz’s who lived in a canyon high above where we had visited last time. He laughed out loud when we told him that we had been down in that village only a month ago. He said with all seriousness “Don’t you know that is the most dangerous area in all of Tijuana?!” Of course we had not known this. I thought back to the $800 Sony camera that I slung around in the streets of that village. And then I thought of my pockets full of cold, hard US dollars. I laughed to myself, but thought “I need to be a little more careful in the future if I’m going to make a career of this ethnography business!”

ChittahChattah Quickies

  • Sleep Dealer – Alex Rivera's 2008 film turns his Why Cybraceros? political-commentary 5-minute short into a feature film about an immigrant labor solution where impoverished Mexican workers use implants to remotely control robots in other countries, performing crappy dangerous jobs no one one in those countries wants to do. But they stay in Mexico to be exploited, rather than coming over the border.

    It's a powerful idea and the movie's history from agit-prop to entertainment meshes nicely with some of the points I made about science fiction recently in interactions magazine, in We Are Living in a Sci-Fi World.

  • Cybracero Systems – The ultimate in remote control. Workers doing whatever you need, from our state of the art facility in Tijuana, Mexico.
  • Why Cybraceros? (1997 video) – Link to the 1997 video
  • Why Cybraceros? – As agriculture has become a larger and larger industry in America, it has become harder and harder to find American workers willing to do the most basic farm tasks. Picking, pruning, cutting, and handling farm produce are all simple, but delicate tasks. Work that requires such attention to detail remains a challenge for farm technologists, and as of yet, cannot be automated. As the American work force grows increasingly sophisticated, it is even harder to find the hand labor to do these grueling tasks.

    Under the Cybracero program American farm labor will be accomplished on American soil, but no Mexican workers will need to leave Mexico. Only the labor of Mexicans will cross the border, Mexican workers will no longer have to.

    Using high speed internet connections, directly to Mexico, American farms and Mexican laborers will be directly connected. These workers will then be able to remotely control robotic farm workers, known as Cybraceros, from their village in Mexico.

  • Organizational Culture 101: A Practical How-To For Interaction Designers – Great piece by Sam Ladner. Success requires so much more than "doing the work" and this is a great look at some of the softer-yet-killer aspects of "consulting."

ChittahChattah Quickies

  • Gorilla Snot Cocktail Recipe – Measure the port into a brandy glass, the pour the Bailey's in. As the Bailey's enters the port it will solidify, forming a glob.
  • Gorilla Snot Musicians Gripping Resin – (thanks @trx0x) Gorilla Snot is a gripping aid. It has been developed by and for professionals who demand flexibility, functionality, and efficiency in the tools of their trade. A non-gooey, naturally refined tree rosin, Gorilla Snot reacts with your body's natural chemistry and heat output to retain a steady grip on picks drumsticks, bows, and any other hard to grip instruments.

    While playing, Gorilla Snot maintains an even consistency, but when you've finished, just separate your fingers for 20 or 30 seconds, and it dissolves completely! The gripping reaction is only effective when you activate it. It cannot stain instruments or clothing because it is entirely permeable to open air and dissipates completely.

  • Gorilla-Snot® Soil Stabilization & Dust Control from Soilworks® – Soilworks®, LLC is the innovator and manufacturer of Gorilla-Snot® soil stabilizer and dust control agent. It is the economy grade version of our Soiltac® soil stabilizer. Gorilla-Snot® is an eco-safe, biodegradable, liquid copolymer used to stabilize and solidify any soil or aggregate as well as erosion control and dust suppression.
  • Moco de Gorila – Snott Gorila Hair Styling Gel – Moco de Gorila® is a very strong hair gel made in mexico. It delivers strong lasting hold and it leaves absolutely no residues or flakes on your hair.
    Does Moco de Gorila Hair Gel have anything to do with real gorillas?
    No. Amusingly, this is a very frequently asked question. The only thing that comes from a Gorilla is its name.
    Can Moco de Gorila® be used by women?
    Yes. There is many women that use Moco de Gorila to keep their hair style all day long without leaving any residues.

    [I like the name, the brand, the rawness, the story, the cultural ping-ponging between white and Hispanic, the package design]

ChittahChattah Quickies

  • Mexican Government Runs A Contest To Expose The Hellish Depths Of Bureaucracy – "Ms. Pardo said she thought the competition would not by itself guarantee change. But she said it helped not only to highlight the problem, but also encouraged Mexicans to speak out to try to force change, rather than just accepting the status quo. “Chileans don’t let this happen to them,” she said."

What’s in a name

As the SF Chron tells us

The cry will go out from city hall in every hamlet and metropolis in Mexico tonight — and will be re-enacted in San Francisco and several other major U.S. cities — “Mexicanos y Mexicanas, Viva la Independencia Nacional! Viva Mexico!”

It’s Mexico’s Fourth of July: A commemoration of the day, 196 years ago, when Father Miguel Hidalgo, a parish priest in the village of Dolores in the state of Guanajuato, rang the church bell to rally his congregation, then gave the grito, or yell, that sparked the war for Mexican independence from Spain.

Just as it took the American patriots eight years from the signing of the Declaration of Independence to win the Revolutionary War, so Mexico’s war of independence stretched on for 11 years. But Sept. 16, 1810, is the day Mexicans declared they would be free from colonial rule.

How lame is that! A “Fourth of July” that is celebrated in September…Does the US have some sort of branded monopoly on having a day of indpendence? I would think of the holiday as Mexican Independence Day, not “the 4th of July for those people.” I don’t want to throw the racist tag around too easily, but it smacks of something uncomfortable.

Elsewhere: Cinco de mayo is not the Mexican 4th of July

P.S. Hannukah is also not the “Jewish Christmas.”

Make a run for the border

J_Werthein12_RJ

Brinco (“jump” in Spanish) is a uniquely designed sneaker, inspired by information and materials that are relevant to, and could provide assistance to, those illegally crossing the border. Artist/designer Judi Werthein has made 1,000 pairs in China, for $17 each, and has been giving them away at migrant shelters and more. The shoes were introduced in August at inSite. Werthein spent two years doing design research, interviewing shoe designers, migrants, aid workers, even an immigrant smuggler. AP story about the project here.

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