Posts tagged “UK”

Body Self-Image

Photos from my various travels depicting global cultural variations of the fundamental person icon.

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Bali, Indonesia. They’re some pretty small people, so why does that first person seem so hulking and Cro-Magnon-y?

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Taipei, Taiwan. Note the hip chapeau the stroller is sporting, and the protective headgear (?) worn by the worker.

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London, UK. This fellow toils as above, but without the benefit of a helmet. Less chance of sunburn, maybe?

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Tokyo, Japan. The Japanese cute aesthetic shows up in the large head and even larger cigarette.

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Bangkok, Thailand. Who takes care of children?

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Providence, RI, USA. Not just walking, but actively moving forward, dancing, and exuding joie de vivre.

And Karrie Jacobs has a nice example here.

Learned Behavio(u)r

One of the fun yet challenging aspects of spending two weeks in another country was stumbling over all the little things that I know how to do back home but didn’t work. I paid for a snack using pocket change, and eventually had to hold the pile of coins out to the counter dude so he could take the right amount. The coins say their value, in English, but in order to complete a transaction in the normal amount of time, you have to be familiar. It was an interesting feeling, to be such a foreigner.

At another point, I was riding the DLR (train) with my Oyster (smart card). A conductor comes along to swipe the card and there’s a small interaction where the passenger holds out the card and the conductor holds out the wand (yes, it was a wand, not the usual credit-card-swipey-slot thing). I wanted to put my card on top of his wand, but he wanted to put his wand on top of my card. I was just supposed to know the gesture. Sounds like a bit of a dominance issues, actually.

In using the self-check at Tesco (a grocery store), I realized the software was the same as what I’ve seen here at Home Depot, etc. but when it came time to pay, the voice prompt told me to insert my card into the chippenpin device. Turns out this was Chip-and-PIN, where credit cards and/or ATM cards have extra security via an embedded chip, and an associated PIN. These readers use a different swipe gesture, with the card going in the bottom of the keypad. Anyway, I stood there with my non-chipped credit card, putting it in and out of this bottom slot, to no avail. After I surrendered and paid cash, I realized there was the familiar vertical swipe slot along the bezel of the monitor, a different piece of hardware than the chippenpin.

And this one was subtle but confounding:
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This is the TV remote from my Paris hotel room but the London hotel had a similar issue. In my experience, the red power button turns the TV on and turns the TV off. But in both these hotel rooms (and maybe this was a hotel issue more than a Euro issue) the way to turn it was to press the channel buttons. Enter a channel and the TV would go on and display that channel. The power button was actually on “off” button. You can imagine me sitting in front of the TV with a remote and trying to turn it on, in vain, until frustrated random button press gave me the result I wanted.

I often look around at local transit and marvel at how much the cues and other information in those systems are designed for people who already know how to use them; but I was able to plan for and learn about transit enough to be come a fairly comfortable user. It was these small interactions without cues, and under time pressure, where I found myself bemusedly incompetent.

London Calling

Looks like I’ll be in London for the first half of September; my first trip there in 17 years. I’ll be mostly focused on the work I’m doing but do hope to meet up with readers of this blog/folks I know. Drop me a line and let’s see if we can set it up.

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Steve in London, 1990 (I still have that shirt!)

Massive Observation

This New Yorker article is the first I’d heard of Mass-Observation. From the official site at the Unviersity of Sussex

This organisation was founded in 1937 by three young men, who aimed to create an ‘anthropology of ourselves’. They recruited a team of observers and a panel of volunteer writers to study the everyday lives of ordinary people in Britain. This original work continued until the early 1950s.

A team of paid investigators went into a variety of public situations: meetings, religious occasions, sporting and leisure activities, in the street and at work, and recorded people’s behaviour and conversation in as much detail as possible. The material they produced is a varied documentary account of life in Britain.

The National Panel was composed of people from all over Britain who either kept diaries or replied to regular open-ended questionnaires send to them by the central team of Mass-Observers.

An interesting effort; I’m reminded of the variously hyped flavors of Virtual Anthropology

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that crop up when people see all the pictures of, say, daily life on flickr.

Potato Farmers Loathe ‘Couch Potato’ Term

I’ve excerpted the best bits, but feel free to read the full story

British potato farmers demonstrated outside Parliament on Monday to publicize their bid to remove the term ‘couch potato’ from the Oxford English Dictionary, arguing that the description of slothful TV addicts harms the vegetable’s image.

The group of about 30 farmers carried signs that read ‘couch potato out’ and ‘ban the term couch potato.’ A similar rally took place in Oxford, central England.

The Oxford English Dictionary defines the term ‘couch potato’ as ‘a person who spends leisure time passively or idly sitting around, especially watching television or video tapes.’

The British Potato Council says the phrase makes the vegetable seem unhealthy. It wants the expression stripped from the dictionary and replaced in everyday speech with the term ‘couch slouch.’

‘The potato industry are fed up with the disservice that ‘couch potato’ does to our product when we have an inherently healthy product,’ said Kathryn Race, head of marketing at the British Potato Council, a body set up by the government to run advertising campaigns promoting potato consumption and research issues linked to the vegetable.

‘Potatoes have been around for many, many years, but increasingly, with all the coverage that dieting & healthy eating gets in general, we need to make sure that potatoes remain a popular food,’ Race said.”

It’s hard to tell how serious they are. The article makes them sound very serious. Perhaps if I lived in Britain I’d understand the tone a bit better. As a PR stunt, it’s brilliant. It will raise awareness or whatever. As a piece of consumer education, it’s obviously ridiculous. You can’t angrily protest to get people to stop thinking something or making an association. Genie is out of the bottle, right? I’m going to quietly hope it’s the former.

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