This Week @ Portigal

Well, a good day to all!

A new article about what I learned while doodling

I’ve just published What I Learned From 100 Doodles in 100 Days, my first article in a long time. Here’s an excerpt, but check out the whole thing on Medium.

Last November I sat in the audience at the HOW Interactive Design Conference as Jim Krause spoke about “Habitual Creativity.” He talked about breaking out of unconscious habits (e.g., driving to work the same way each day and never really “seeing” what was around you) and creating new habits by taking on new behaviors. At some point during his talk, I made a note that read simply “100 doodles in 100 days project.”

The idea of taking something new and doing it deliberately and repeatedly appealed to me. I was even reminded of other efforts like Rachel Hinman’s 2008 project “90 mobiles in 90 days.”

After making the note, I set the idea aside, eventually deciding to kick the project off in the New Year. I framed the task in a way that was safe for me. No, don’t worry, I’m not drawing, I’m not even sketching. I’m just doodling! Doodles aren’t of consequence, they’re little visuals you do mindlessly in the margin of your notebook to keep your hands busy while talking on the telephone. They aren’t intended to be “good” (whatever that means).

thanks

This Week @ Portigal

Howdy to a sunny Monday to begin the week.

  • I’m back to Boston on Wednesday for one last quick trip. We’re running a day of brainstorming workshops with our client, helping them to think divergently about the different products and services they could create to support their users better. We’re all very excited about it. I’m especially pleased that even though I was supposed to have completed my work a few weeks ago, they extended my contract so that I could be part of these workshops.
  • We just got a greenlight for another project and I expec this week will see a small flurry of contract and schedule activity. Probably right at the same time as another project – one that has been moving very slowly through the approval process – will blossom. It’ll work out, somehow!
  • Tomorrow I’ll be publishing an article about the 100 Doodles in 100 Days project. This is the first piece I’ve written in a very long time; I can’t think of anything that I’ve written in the two years since Interviewing Users came out. I’m looking forward to your reactions.
  • My hosts at RGD recorded last week’s Interviewing Users webinar; as soon as I have the link I’ll post the video.
  • I’ll be returning to Fluxible in September, speaking about War Stories.
  • I’ll be doing the closing keynote at Interact 15 in London this October. Details about a workshop coming soon.
  • A lot of people are asking when Dollars to Donuts is coming back. I’m looking for sponsors who can help defray the costs to produce another season. If your organization can help, please get in touch.
  • Ten years gone: From June 2005 – Campbell’s Soup seed cans, captive airline advertising, John Doe around the world.
  • What we’re consuming: Tetro, Momiji.
online pharmacy buy atarax no insurance with best prices today in the USA

Out and About: Steve in San Antonio

A couple of weeks ago I was in San Antonio, where I was one of the presenters and workshop leaders at the Enterprise UX conference. Here are some of my pictures.

sa1
Out the hotel window, before the sun comes up.

sa2
Welcome to the party.

sa3
This toilet was flirting with me.

sa4
sa6
Roasted? Iced? Local language norms or just really fancy catering?

sa5
sa7
Conference breakfasts.

This Week @ Portigal

Happy June!

  • I’m in town this week for the first time in a while. I’ll be working on planning another set of workshops for our Boston folks next week. Yep, I thought I was rolling off that project, but they very graciously invited me to continue so I’ll be back next week.
  • I’ll look for some more info this week on the other projects that are gently and slowly incubating, so that I can make some resource scheduling/planning/etc. for the next few months. It’s an uncertain feeling, teetering on the edge between structure and plans, just trying to roll with it.
  • Meanwhile, I’m networking, including lunch with some Hungarian visitors, and doing some writing, rewriting, and plotting to write!
  • I’ll be doing a webinar about Interviewing Users this week; hope to “see” you there!
  • Ten years gone: From June 2005 – Wet Pain, Pete’s Tofu2Go desserts, R.I.P. Scott Young.
  • What we’re consuming: Let’s Start a Riot, Udupi Palace, Children’s Letters to Frankenstein, Kids in the Hall.

An inflection point for user research: scandal

A user researcher is front and center in a Silicon Valley competitor-workers legal snarl.

One now-former employee, Ana Rosario, was hired by Fitbit as a user experience researcher around April 16 but did not disclose that she planned to leave Jawbone until April 22, the complaint said. On April 20, according to the complaint, Ms. Rosario held a meeting with Jawbone’s senior director of product management to discuss the company’s future plans and then downloaded what the company said was a “playbook” outlining its future products.During her exit interviews, Ms. Rosario initially denied taking confidential information, but she later acknowledged downloading its “Market Trends & Opportunities” presentation, the complaint said.

I don’t know Ana (although LinkedIn shows me I know many people who do know her); I do know people at Jawbone (and probably people at Fitbit). I’m not sharing this to comment on any of the players or the details of the situation itself, but to note at a meta-level that in the trajectory of user research as a business function, it’s grown in prominence to the point where you can pick up the New York Times one morning and see a story like this.

This Week @ Portigal

It’s a holiday Monday!

  • For most in the US, anyway. Me, I’m back on a plane again. Today I’m flying to Boston, returning to the client from a few weeks back. Over the next couple of days we’ll be sharing our initial themes about their different users, and running a workshop with different parts of their organization.
  • On Wednesday, I’ll be part of a session on listening as part of the People Skills for UX virtual event. You can still sign up!
  • I’m playing the waiting game with a number of projects; with one we’ve been trying to schedule a kickoff for maybe 10 weeks. With another, we’re working slowly through the corporate procurement process. With yet another, we’ve submitted a proposal and will hope to get some feedback this week.
  • I was pleased to see this review of Interviewing Users on UX Book Reviews.
  • Ten years gone: From May 2005 – The Original Whizzinator – Pass Your Drug Test!, You pick the best Earthlink employee.
  • What we’re consuming: Mad Max: Fury Road, Schmidt’s, The Terrible Uncertainty of the Thing Described.

Series

About Steve