• [from steve_portigal] Design Research with Sam Ladner [Johnny Holland] – [Looking forward to checking out this podcast. Sam always has smart things to say.] Jill Christ and Andrew Harris talk with Sam Ladner about design research, and the theories behind research design. They discuss how to choose the right research method, the differences between qualitative and quantitative research, and why certain research methods are used at certain times. "What I think designers can learn from sociologists primarily is …for two centuries now, sociologists have been thinking about how people interact with each other. And all of those findings, those theories, that deep research, that deep insight, they are still valid, and they do have a great amount of applicability in the online space. …Designers could learn a lot about this idea of the “Presentation of Self”…or where sociologists have thought about “how do we work in groups together?” …there are all sorts of sociological research and theory that would help designers."
• [from julienorvaisas] Nokia Pure Typeface [Design Boom] – [This celebration of their bespoke font will surely reach a very limited audience. Their slow-font approach and aesthetic has appeal but seems a bit misplaced.] Citing the varied but expansive demands of smartphone usage as a design consideration, alongside the potentials opened by the clarity and sharpness of contemporary smartphone screens, Nokia has worked with Maag to develop a sans serif typeface that references the varying stroke weights and more rounded flow of handwriting, creating a more open effect than the classic 'Nokia Sans'. In an interesting return to analogue, Nokia celebrates the release of the font with the commissioning of a woodblock version of the typeface. Documented in the mini-film 'Pure Reversal' the blocks were created and used for a limited-edition print run. Designed specifically for digital and mobile devices, the 'pure' typeface is expected on Nokia devices and in advertisements beginning this year.
• [from julienorvaisas] Defend Your Research: Imitation Is More Valuable Than Innovation [Harvard Business Review] – [Shenkar makes some bold statements. Bringing discipline to "imitation" and surfacing it as an form of innovation is intriguing. However, aspects of this phenomena are integrated into most robust innovation initiatives now (competitive analysis, landscapes, reverse engineering). They also occur quite naturally in human behavior (mirroring, transference) and culture (trends, memes). In art, it's known as appropriation and is perfectly acceptable; it may be a more apt analogy for this process than imitation. I do question his characterization here of imitation as taboo.] Q: If copying is so effective, why isn’t it embraced more? A: We’ve been socialized from a young age to treat imitation as undignified and objectionable, something done by those who are unoriginal. Even in companies that embrace imitation, many executives are reluctant to use the “i” word because of its stigma. The result is that imitation is done in the dark without the strategic and operational attention it deserves.

• [from steve_portigal] Radio Johnny: Steve Portigal on UX Hong Kong [Johnny Holland – It’s all about interaction] – [Very excited about UX Hong Kong, coming up in February] Steve discusses the need for all designers to take more time to understand the mountains of data we are forced to sift through before starting into our various processes and methodologies, including the implications of learning about the value of this data in the context of not just the user, but also our respective teammates. Steve also articulates the need for people to become comfortable with ambiguity and how a workshop setting provides a “new lens for looking at these tools”. "The more mature I feel I become as a professional, the more I feel I need to embrace certain kinds of ambiguity and go towards that; not knowing what the answer is. I think there is a lot of pressure on us in our professional lives to say, we’ve got some data, we did the process, and now we’ve got the answer…it can be very threatening to say, I don’t know what’s going to happen…"

• SpoolCast: Steve Portigal’s Deep Dive Interviewing Tips Revisited [UIE Brain Sparks] – Getting out into the world and actually interacting with real people who use, or potentially could use, your product or service is incredibly valuable. We tell our clients this constantly: the organizations who are most successful are the ones who are on intimate terms with how and why their customers use their product. But how? To answer that question, we invited our friend Steve Portigal, principal of Portigal Consulting, to conduct the UIE Virtual Seminar, “Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind”
  Steve’s specialty is informing design decisions by getting on the ground and speaking directly with customers. And sharing how you can do the same. Today, we release the interview Jared Spool conducted with Steve after his seminar, following up with a number of additional audience questions.

• Essayist Joseph Epstein Exposes Friendship – "Some aspects of friendship had changed, he averred. Women and men could now meet in non-sexual friendship in a way they could not in his father's generation. And through email, chat rooms, and technology, "techno friends" could be friendly without requiring personal presence."
• Susan Roane – Small Talk – Keynote Speaker – Business Networking Techniques – Susan RoAne is the leading authority and original expert on how to work a room. Her best-selling books, popular interactive presentations and media interviews help companies and organizations successfully develop, build and manage client relationships that increase business growth.
• Podcast: Susan RoAne, author of the book Face to Face: How to Reclaim the Personal Touch in a Digital World – RoAne is an author and speaker on communication but she's blissfully ignorant that the issues she's addressing (When do you email vs. make a phone call? Should you use your laptop in a meeting? Can you wear a bluetooth headset at the opera?) are social norms that are evolving rapidly as new interactive media take hold. What kind of expert proclaims "If you are twittering more than 5 times a day, you should get a life"? Especially in the same breath where she declares it as her new addiction. While she's a champion for the value of real personal connection and considers some of these technologies as excellent ways to enhance those relationships, she also has a top-down view of what's right and wrong without really addressing that sometimes our interpretations about new behaviors are arbitrary (i.e., the act of wearing a Bluetooth headset has no inherent moral value, it's only in the way our society at this time consents to interpret it).

• Chrysalis by Mary Robinette Kowal – Podcast of a science fiction story in which aliens who go through transformative life stages hire documentary filmmakers to capture aspects of their lives that may be forgotten between stages. The narrator grapples with the tension between being a neutral observer and an active participant.

Inspired by my interactions column Hold Your Horses, I was interviewed for a Lunar Design podcast.

How do speed, creativity and innovation intertwine in the design process? In this Connections episode, Gretchen Anderson and Lisa Leckie talk with Steve Portigal of Portigal Consulting about getting results through design research.

Listen to podcast:

Given what we’re trying to figure out and plan for here at Portigal Consulting (essentially growth in all the ways one might define that), I enjoyed listening to two brief podcasts about starting and growing (design) consulting firms, one with Chris Fahey and another with Myk Lum. Both are in the category of here’s what I did which is very different than here’s what you should do. That’s not a criticism, of course. Anyone who is has been in similar situations will hear a number of head-nodding-in-recognition moments, and maybe find a few ideas for things to try.

My latest Core77 Broadcast is up; I speak with Will Tschumy and Chris Bernard who recently joined Microsoft as User-Experience Evangelists. Steve says check it out.

My latest podcast/broadcast is up at Core77, a conversation with Debbie Millman of Sterling Brands and the Design Matters radio talk show.

We talk about strategy, cultural anthropology, consulting, synthesis, and some other stuff as well. Check it out.

Core77 Broadcasts is off to a great start. I’ve got two interviews posted, another one scheduled for next week, and a couple of others I’m working to try and schedule.

But who should I be talking with? Be as specific as you can be (i.e., give me some names, or even introductions). We’ve got a lot of “names” but that’s not a requirement by any means. People with interesting stories to tell that somehow connect to design, business, culture, marketing, advertising, product development, and so on.

Suggestions definitely appreciated!

My latest Core77 Broadcast has been posted, a great discussion with Nathan Shedroff (just call him Nathan) about meaning and design.

Check it out!

Core77 has launched a broadcast series and the first entry is an interview I did with improv expert Chris Miller of LifePlays.

Check it out!

The Broadcasts will soon be turned into an official iTunes/podcast/RSS whatever thingie, and I’ll also post the link at that point so you can subscribe and get all the auditory goodness as it happens.

Core77 has put up podcasts ofJune’s Design 2.0 event, including my presentation (21M mp3 link here) below