Listen to Steve on the Nodes of Design Podcast
Thanks to Ravi Tej for having me on the Nodes of Design podcast. The 35-minute episode is embedded below and can also be found on the podcast site and YouTube.
In this episode, Steve shared wonderful insights on user interviews and why we do user interviews in design; we then discussed the framework of interviews using which we can gain great insights from users and few tips on actively listening and note-taking during interviews. In the latter part, Steve recommended five do’s and don’ts that designers/researchers must avoid while doing user interviews