I really enjoyed my conversation with Dawan Stanford for his Design Thinking 101 podcast. The audio (57 min) is embedded above, and available on the episode page.

We talk about Steve’s excitement for and interest in spending more time with stakeholders within a client’s organization. He has learned why a stakeholder’s perspective is essential in relation to the success of a project. He talks about creating “learning-ready” moments, how he helps people have these moments, and how learning and sharing the journey of learning affect learning retention.

Listen in to learn:

• How Steve and others developed the design processes in the early stages of user experience and research
• How Steve’s skills, interests, and the work he does for his clients has evolved over the years
• When Steve knows he’s found a great client
• Why he believes that learning together is when change can happen
• Why understanding stakeholders gives better results with clients
• Being able to embrace realistic expectations of what you can accomplish