Check out Steve on the Brave UX podcast

Brave UX: Steve Portigal - The Future of User Research


I enjoyed the chance to speak with Brendan Jarvis for his Brave UX podcast. The 67-minute episode is embedded above, and is on YouTube. Update: Now on the web, with a transcript!

In this episode…

  • How Steve’s adapted his practice in recent years, as a result of industry changes
  • Why should researchers stop focusing on problems and start focusing on people?
  • What’s important for user researchers to remember about bias (their bias)?
  • How can researchers overcome resistance and level-up their impact?
  • And why does Steve have a museum of foreign groceries in his home?

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