Posts tagged “mistakes”

Wisdom from “The Americans”

On the season finale of The Americans, there’s a bit of a post-mortem (so to speak) on a mission, including this bit of dialog

The people back home who aren’t in the field, sometimes they get what we do and sometimes they don’t. But when you’re in the field you have to make split-second decisions. You don’t always have the luxury of thinking things through every time…it’s important to be honest about mistakes. But acknowledging them doesn’t always keep them from happening again.

Obviously they are referencing a different sort of fieldwork. But the lesson applies, nonetheless. For more on this theme, check out my new book Doorbells, Danger, and Dead Batteries: User Research War Stories.

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