Hey is not for horses, it’s forbidden

A colleague at Kodak sent out a message with the subject line “Hey fellas!” and so I replied. It bounced back to me, with a message that I had used a “forbidden word” in the subject line. I contacted their postmaster, who replied:
Unfortunately, over 99% of messages that arrive at the gateway with the word “Hey” in the subject line are spam. We’re sorry if this was a problem for the particular message you sent.
In order to protect our employees so that email remains a useful tool,
we sometimes need to filter on seemingly innocuous words.

Now isn’t that a frightening attitude? I mean, don’t false positives fail to “protect” their employees? Their spam fighting system is totally broken, and of course, they don’t see it that way.

Ahhh, corporate IT folks. Lovely.


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