ChittahChattah Quickies

  • Dave Cortright's #1 takeaway from Interaction 09 Redux – "Steve Portigal gave a condensed version of his workshop Well, we did all this research…now what? But the one thing I took away was something simple, yet obvious in hindsight. When you are doing observational and ethnographic research, the observee is the boss. They are always right. Their knowledge, experience, feelings, work environment etc. is the truth, and it is the truth that you seek. You are not there to fix things, or correct them, or show off how smart you are. You are there to learn about the world from their perspective."


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