Shelter officials have dubbed it black dog syndrome — the propensity of dark-coated animals to be passed over for adoption in favor of their lighter counterparts.

Zappos Insights is a subscription video service that lets companies ask questions about the Zappos way and get answers from actual Zappos employees. It will charge $39.95 per month for subscriptions. The service, said CEO Tony Hsieh, is targeted at the “Fortune 1 million” looking to build their businesses. “There are management consulting firms that charge really high rates,” he said. “We wanted to come up with something that’s accessible to almost any business.” (via Guy Kawasaki)