Check out Steve on the GetCurious podcast
A little while ago I spoke with Anshul Divakar on his GetCurious podcast. We spoke for an hour about the history of user research, classic examples of research informing business decisions (for better or worse), the value of storytelling, and a lot more.
You can watch our conversation on YouTube, and embedded below.
Steve Portigal on Interviewing Users
(See also: Janelle Ward recommends Interviewing Users)