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Terry Trippler

December 19th, 2002

A leading expert in air travel is named Terry Trippler. Really.

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All This ChittahChattah is the Portigal blog, bringing you observations of daily life, disdainful snark over bad design, updates on my activities, and info about user research since 2001.

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Interviewing Users: How to Uncover Compelling Insights (2nd edition)

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