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April 9th, 2002

How to use a Japanese-style toilet. Watch for the amusing typo.

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All This ChittahChattah is the Portigal blog, bringing you observations of daily life, disdainful snark over bad design, updates on my activities, and info about user research since 2001.

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Interviewing Users: How to Uncover Compelling Insights (2nd edition)

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42. Celeste Ridlen of Robinhood

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