Posts tagged “bank”

ChittahChattah Quickies

  • What Does Your Credit-Card Company Know About You? – "In 2002 J. P. Martin, a math-loving executive at Canadian Tire, decided to analyze almost every piece of information his company had collected from credit-card transactions the previous year. His data indicated, for instance, that people who bought cheap, generic automotive oil were much more likely to miss a credit-card payment than someone who got the expensive, name-brand stuff. People who bought carbon-monoxide monitors for their homes or those little felt pads that stop chair legs from scratching the floor almost never missed payments. Anyone who purchased a chrome-skull car accessory or a “Mega Thruster Exhaust System” was pretty likely to miss paying his bill eventually. Why were felt-pad buyers so "upstanding? Because they wanted to protect their belongings, be they hardwood floors or credit scores."

    The article goes on to describe how debt collectors build relationships with (rather than harass) debtors, who pay off more to the brands they have a relationship with.

  • We Are Now In The Age Of Nice – another Sunday NYT unsubstantiated trend-attempt – That amiable guys and uncomplicated sweethearts could be today’s pop heroes is one sign of an outbreak of niceness across the cultural landscape — an attitude bubbling up in commercials, movies and even, to a degree, the normally not-nice blogosphere.
  • Can supposedly-predictive quantitative market research techniques help Hollywood? – Still, is it smart to bring on pricey consultants when corporate overlords are demanding cost cuts? And what of the parade of failed attempts by consumer research firms to break into Hollywood? Few people in the industry can forget Tremor, the research firm that was owned by Procter & Gamble. It came to Hollywood in 2002, signed up with Creative Artists Agency and roped clients like DreamWorks — though its ideas often proved prohibitively expensive.

Nailed for fees

This would be funny if it didn’t piss me off so much. I called Wells Fargo and politely asked about that extra charge. They explained that (of course) this was all in the disclosure of terms that I received. Yeah, right. The point is, that you are allowed to go over a certain percentage, the card is set up for “emergency use” – that’s the point. And they charge you for it. I told them that was pretty much the end of me as a customer, that it was ridiculous, and they were unable to remove the charge. In fact, before they would let me hang up, they tried all sorts of verbal pressure tactics to get me to commit to a specific date I would pay the overage so that I didn’t receive another $29 charge. How nice of them.

Have I mentioned that Wells Fargo sucks?


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